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Forum Posts

International Texts

My phone (Galaxy S22) has stopped receiving international texts. Does anyone know how to fix this problem?

Jay34 by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

energy metre

sorry if this is in the wrong catagory but just wanted to know, when moving house do we take energy metre with us, or do we get a new one at the new property ?

TobyToo12 by Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos

Samsung Buds3 Pro sales

Hello. Is there any advice for how to chase up sales from the O2 shop? I made a SIM Free purchase early August for the Buds3 Pro and have seen on the shop it's been in stock for next day a number of times, including now. A recent review saying they r...

Paul820 by Level 3: Thinker
  • 313 Views
  • 2 replies
  • 0 kudos

Iwatch will not sinc code 08

I have an email stating my pay monthly contract has been activated but my watch is not set up for it. I rang the helpline at the weekend but they were unable to help.

Ellie20 by Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

2 different PAC codes same error on both

I have been trying to port my number from 3 to 02 from the 8th of July and it’s still not active. After going back-and-forth with chat, I finally rang them and O2 customer service was saying there was an error with My PAC code saying it was at ‘appro...

Caslad19 by Level 1: Joiner
  • 1063 Views
  • 8 replies
  • 0 kudos

Not able to receive incoming calls or text messages

Is it acceptable to be with 48 days of not being able to receive incoming calls or text messages and unable to increase my tariff?I have spent over 25 hours on chat and calls to o2 trying to get this resolved. here I am still utterly and completely e...

eharris by Level 1: Joiner
  • 410 Views
  • 3 replies
  • 0 kudos

Resolved! Puk code

My son has locked his sim somehow and is putting it in a new device which is also blocked as an old EE handset, so it’s asking for a sim unlock code which I’m guessing is the PUk code, we have the device unblock code but can’t put it in until we get ...

Contact details for O2

Please can you send me o2 number? 202 is not working, i want to call with another phone not registered with o2

Gesi by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Bad signal

I have one bar of signal at both my house and my parents house in south west london. Can my signal be improved? Otherwise I will have to move providers.

LSTP by Level 1: Joiner
  • 680 Views
  • 9 replies
  • 0 kudos