Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Not registered on network

Can someone please tell me why my phone suddenly cut off mid call and now it says no registered on network, all bills are up to date, I can't make or receive calls not even to o2 on 202, I don't have a landline anymore and I have a heart problem.

Helen27 by Level 1: Joiner
  • 2159 Views
  • 19 replies
  • 0 kudos

O2 Network missed calls?

I work in a small business and we have around 17 connections.These connections are all over Scotland but for the most part around the central belt. Glasgow/Edinburgh.My employee's have experienced "missed calls" from customers. when I say missed call...

Trying to login

I’m trying to log in and using link from email but the security code is being sent to an old unused number with no option of changing the number

B24 by Level 1: Joiner
  • 149 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim card

Hello, I have lost my o2 pay as you gosim card. I am on holiday in Asia so I have been using a local sim card. I am travelling back home to the UK tomorrow but I have misplaced my o2 sim card. Can you ease help me to get a new sim card? Thanks

Alex271 by Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos

Taken money from my bank without getting anything

got a £15 rolling plan yesterday and got a message this morning saying “we noticed your rolling plan didn’t renew” then it carries on to say renew your card details to restart your rolling plan but it’s already taken money from my bank account

Owen12 by Level 1: Joiner
  • 350 Views
  • 5 replies
  • 0 kudos

Resolved! Unlatch my device

I am needed to unlatch my device and it is showing network provider sim locked. I have tried to request unlatch but because my number on my SIM card is not o2 number it won’t let me unlatch the phone. I need to be able to put my sim into the phone I ...

Calls abroad

Hi could you tell me why i cant use calls in the USA when i recieved a message saying i could with no additional charges ? Thank you.

Resolved! Call from O2 about change of SIM

Hello I have had a call today from someone claiming to be O2 (based in India I think) saying I need to change my SIM card?What is this about? I am concerned it is a scam.

CarolineY by Level 1: Joiner
  • 1556 Views
  • 1 replies
  • 0 kudos

Hotspot

Could you tell me why my hotspot has stopped working?

Jack04 by Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos

Resolved! transfer my number to new sim

Good day, I've just received a new sim and would like to transfer my existing number

Rhino82 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos