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o2 changes from 2nd August -- Pay Monthly

madasaf1sh
Level 53: Renowned
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Registered:

Just had a barrage of emails from o2 about changes to the Terms and Conditions and also price increases. 

New Terms and Conditions 

 

Price Changes 

 

 

Headline Changes

If you took a contract after 25th March 2021 annual tariff increase will be RPI+3.9%

If before the 25th March it will be just the RPI Rate

 

Price Changes

 

o2.JPG

 

If you use over 25GB on a Tariff with over 25GB of data whilst roaming you will be charged £3.50 per GB of data

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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gmarkj
Level 53: Renowned
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Interesting as I have not had these emails yet.
Checking My o2, I signed up to a new deal just before the 25th March so I wonder if this is why.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
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I've heard nothing either @gmarkj yahoo

Perhaps I am exempt rofl

*The Game Is On*

Girl in a jacket
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Martin-O2
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Hey everyone I have an official statement around the changes to roaming charges. Please see. below and let me know if you have any questions. 

 

“Less than 1% of our Pay Monthly customers reach anywhere near 25GB during occasional travel to Europe. If a customer’s UK monthly data allowance is over 25GB, from August 2 they will have a Roaming Limit of 25GB when roaming in our Europe Zone. This means they can use up to 25GB of their allowance at no extra cost – we’ll text them if they get close to the limit, and again if they reach it.  A customer can still use data if they reach our Roaming Limit, but will be charged £3.50/GB.”

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Dhaw
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Does the data cap apply when travelling to Turkey
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MI5
Level 94: Supreme
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@Dhaw wrote:
Does the data cap apply when travelling to Turkey

No because you pay for daily allowances.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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