Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Data sharing

How can I share data with my husband? It says both devices can share data but I don’t actually know how to share it? Thanks

Resolved! Charges for sms pictures

Why am I being charged for pictures in sms when no pictures have been sent?

Resolved! Sad

Hello. I pay for o2 bill. But my sim card still off. I make payment not o2 app. But my TSB bank account. What I need to do?

Resolved! Two Sims

I have just bought a " classic " car which has an 80s type phone installed.For it to work I need to insert a compatible SIM card - O2 is a compatible network so can I get a second SIM on my O2 account to put in the car or can I just use the virtual S...

Resolved! False Europe Zone Charges

I have received a text from O2 saying my usage has mostly been in the Europe Zone and if it continues I will be charged on my next bill. Yet, I haven’t left the country for 10 months (there’s a pandemic and hence a travel ban if anyone was unsure) so...

Resolved! Sharing data

Hi, my tariff meets all the criteria to be able to share data, however when following the instructions to enable it there is no “tick box” to select, ?

Resolved! Sim card

I've got new sim card. Put it in phone and it says sim not provisioned for voice.

Resolved! Disney plus free on o2 priority??

It's not working for me. Follow link on priority app- register details and ot says can take 48 hours will get a text message and email to confirm.Received neither!Tried starting process again with different email address,same thing.Not showing in My ...

Resolved! New iPhone 12 Sim Card

I have taken delivery of an iPhone 12 Pro Max. It came with a SIM card but I am unsure what I do next. I thought I would simply transfer my SIM card from my old iPhone 6

Upgrade options

Why are upgrade options so poor through the o2 app? One particular deal is 25 with various others, but 40 thru o2!!! This was billed as the best value deal also!

O2

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