Just had a barrage of emails from o2 about changes to the Terms and Conditions and also price increases.
If you took a contract after 25th March 2021 annual tariff increase will be RPI+3.9%
If before the 25th March it will be just the RPI Rate
If you use over 25GB on a Tariff with over 25GB of data whilst roaming you will be charged £3.50 per GB of data
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Hey everyone I have an official statement around the changes to roaming charges. Please see. below and let me know if you have any questions.
“Less than 1% of our Pay Monthly customers reach anywhere near 25GB during occasional travel to Europe. If a customer’s UK monthly data allowance is over 25GB, from August 2 they will have a Roaming Limit of 25GB when roaming in our Europe Zone. This means they can use up to 25GB of their allowance at no extra cost – we’ll text them if they get close to the limit, and again if they reach it. A customer can still use data if they reach our Roaming Limit, but will be charged £3.50/GB.”
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Does the data cap apply when travelling to Turkey
No because you pay for daily allowances.
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