O2 Virgin Media Account verification

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I've received a suspicious-looking e-mail, ostensibly from O2 and Virgin Media, telling me to 'verify my identity'. I don't understand why I've received it or why I need to verify my identity, or to who.

I have an O2 pay-monthly mobile phone account and a Virgin Money account but neither of these have informed me of any changes I should be aware of.

Is this another scam that I need to be wary of?

Thank you,

Elizabeth Anderson

[Enlli]

May well be.

Can you log in to MyO2 with no problems?

BTW Virgin Money has no connection whatsoever with O2 or Virgin Media.