on 04-12-2019 14:10
on 05-12-2019 20:56
I was obviously wrong reading the posts here Works fine in Bath!
Needs sorting quickly
on 06-12-2019 10:40
the following steps solved the issue for me (been having for months)
1) Disconnect your phone from iCloud
2) Connect your phone to iTunes (finder in Catalina)
3) Select "Restore iPhone..." and follow the steps - a clean version of ios will be installed to your iPhone
4) Do NOT restore any backups
5) Connect to your iCloud account
6) Reinstall all apps and reconfigure them
The above fixed my XR issue after having daily issues since ios 13. I did this a week ago and don't have the issue since.
It is not ideal as you can't restore a backup but worked for me. I hope this helps.
on 09-12-2019 16:10
Because my phone had other issues, he ended up giving me a brand new replacement XR. The brand new replacement is now also losing all signal (phone and data) and is only rectifiable by turning it off and back on.
This is totally unacceptable, I am paying so much money for this phone contract for it to be unable to do it’s core function - be a phone!!
on 10-12-2019 14:36
I have this problem and went to Apple Store on Regent's St as well. They were aware of the problem and said that it's waiting for a carrier update from O2 and not related to their software. It's getting to the point where I might just upgrade to an iphone 11 to resolve the issue. An expensive option I don't really want to have to do.
on 10-12-2019 23:17
11-12-2019 13:45 - edited 11-12-2019 13:48
Same issue for me on XR runnning iOS13.2.3 . I am based between 2 offices, one in SL7 and have no issues, the other is in KT22 and happens 3 or 4 times a day (particulalry bad today). Have no issues at home over the weekend (except once when travelling through battersea)