I have an iPhone XR, which was working perfectly fine. Then i did the update onto iOS13, and following that update my phone keeps dropping its connection.
I contacted o2 about this, ran some checks about the SIM type ect, then went on to check the mobile network options where i was advised to turn off automatic network selection and select o2 manually. I did this and it sort of solved the issue and now its back to doing what it was doing. The person who i was talking to was unable to explain to me why or how that would solve the problem but insisted that was the reason, well what utter ****** that was.
Does anyone has similar issue or know how to solve the issue?
the following steps solved the issue for me (been having for months)
1) Disconnect your phone from iCloud
2) Connect your phone to iTunes (finder in Catalina)
3) Select "Restore iPhone..." and follow the steps - a clean version of ios will be installed to your iPhone
4) Do NOT restore any backups
5) Connect to your iCloud account
6) Reinstall all apps and reconfigure them
The above fixed my XR issue after having daily issues since ios 13. I did this a week ago and don't have the issue since.
It is not ideal as you can't restore a backup but worked for me. I hope this helps.
I have this problem and went to Apple Store on Regent's St as well. They were aware of the problem and said that it's waiting for a carrier update from O2 and not related to their software. It's getting to the point where I might just upgrade to an iphone 11 to resolve the issue. An expensive option I don't really want to have to do.
Same issue for me on XR runnning iOS13.2.3 . I am based between 2 offices, one in SL7 and have no issues, the other is in KT22 and happens 3 or 4 times a day (particulalry bad today). Have no issues at home over the weekend (except once when travelling through battersea)
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