Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Voicemail cannot be accessed

I cannot access voicemail. I dial 901 and it instructs me to set up a pin, and then confirm it. Any number I type fails as it tells me the confirmation number does not match the original. After a few tries it says "Your PIN has not been changed" and ...

O2 Customer Services Constantly busy since 10:00 this morning

I have dual bill I pay for my pay monthy and a Simplicity monthly bill for my daughter. Recently she has started work. So I pay a visit to the O2 shop (Corby) suitably armed with banking details and also the latest bill. When I entered the store I wa...

Resolved! porting my number to another o2 account

hi i need to know how to port my 02 number to another customers new account, my contract is up and i will be cancelling it soon, ive got a PAC code and want to transfer my number to an account opened by my son so he has my old numberthanks in advance...

Resolved! What is support on a 24 month contract?

Hi, Does anyone know what happens if a contract phone goes faulty after the first 12 months? Gerald

Resolved! voice authorization failure while abroad?

Hi all: i have a pay as you go sim, with international favourites, bb bolton, and bb roaming. i am in france and everything works (txting, browsing both with safari and bb browser, google maps etc) EXCEPT i can't make a phone call. when i try to make...

Resolved! Paid online can't upgrade

Hi jus paid my bill on the Internet with my card. So y can't i upgrade

Resolved! New O2 Refresh Contract - No Signal - Cancel but keep phone?

Hi there I moved house two years ago and had to say goodbye to O2 because of awful service coverage. According to the network coverage map, O2 had apparently done work in the meanwhile, and with good indoor and outdoor coverage now showing, I ordered...

Resolved! contract finish

ok my contract finished yesterday on the 20th and my last bill is on the 22th.. after 22th what happens how do i tell them i dont want to add another contract?

Resolved! sik n tired now...beyond a joke!!

i am about to blow a fuse a very short fuse... not only is my fone knackered has been for around 5 mnths now, sik of taking it back in to o2 shop and after a couple of weeks caboom its broke agian with exact same faults...using all my data by updatin...

Resolved! Changing tarriff

Hi, just wondering, if I upgrade my tarriff will that change my bolt ons too? I currently have a discount set and I don't want to lose it!

O2

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