Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452830 Views
  • 2 replies
  • 2 kudos

Unable to see bills online / no account

Even though I have a pay monthy account, when I log in to see bills I get this: My O2 Products You don't appear to have any valid products associated with this account.Bills aren't emailed to me either.How do I resolve this?Customer support did not h...

Anonymous by Not applicable
  • 3245 Views
  • 9 replies
  • 0 kudos

WORST NETWORK EVER

I've been on most networks in the UK,and I must say,NEVER AGAIN,has toBe the worst network ever,always dropping calls and 3G ,customer services are rubbish,never tell the truth.and Avnet got a clue what they on about,....do this,do that,on my 5th iph...

vishnu96 by Level 1: Joiner
  • 11537 Views
  • 47 replies
  • 3 kudos

Resolved! UPGRADE OFFER, 02 have not got a clue

Received an email today from o2 regarding price increases. Not happy but just have to live with it. Here’s the best part. In my email it mention I can get an upgrade now without a penalty charge J. Called o2, they had no idea about this. Sent the ema...

Anonymous by Not applicable
  • 5526 Views
  • 24 replies
  • 0 kudos

Resolved! two pay monthly contract phones upgraded with 30 days of each other and billing all wrong

How can you get O2 to rectify their mistake. I have spoken to them in India and South Africa, conversed with the complaints team, stopped my direct debit with O2 approval and now my phone is on the "black" list. No one has any common sense

Anonymous by Not applicable
  • 4372 Views
  • 10 replies
  • 0 kudos

Resolved! Cancelling contract early and starting a new o2 contract?

Hi, I currently have a pay monthly 24 month contract with o2 on my blackberry.It doesn't end until June 2014.However, I would like to cancel this contract and start another o2 sim only pay monthly contract to go in the new iPhone 5s handset I have al...

Anonymous by Not applicable
  • 3800 Views
  • 4 replies
  • 0 kudos

Resolved! o2 and how they work

let me tell you something.. you are quick to let me pay my bill with my prepaid mastercard yet wont let me open up a contract and for what you originally let me open a contract for a rubbish phone with my card!!!and i hardly call out ..im disabled an...

Anonymous by Not applicable
  • 2984 Views
  • 4 replies
  • 0 kudos

Resolved! Charges for using a smiley in your text

I just queried why my bill is unusually high and have been told 02 now charge just over 29p if you put a smiley on your text. This is horrendous, it will make me consider leaving 02 when at the end of my contract, this is so unfair I am so annoyed, I...

Anonymous by Not applicable
  • 3038 Views
  • 6 replies
  • 0 kudos

Itemised received calls/texts?

Is it possible to get an itemised bill showing received calls and texts? I know you can obviously get an itemised bill for calls and texts sent but this doesn't include any received ones.Short of it is that I'm in dispute with a maintenance company o...

Anonymous by Not applicable
  • 6534 Views
  • 1 replies
  • 0 kudos

E-mail on PAYG Nokia 6300 (for time being)

Looking at trying to get e-mail but keep getting "subscribe paket data" message. Doesn't the PAYG contract with 250-Mb allowance allow data from e-mail?

Anonymous by Not applicable
  • 2618 Views
  • 7 replies
  • 0 kudos

I hate it too

I hate O2. I have spent about 2 hours trying to get help but keep being disconnected. Just been on phone for 32 minutes tonight then disconnected. Why is this happening, possible because I want to give notice that I will not renew my contract with th...

Anonymous by Not applicable
  • 3809 Views
  • 18 replies
  • 1 kudos