Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 226265 Views
  • 2 replies
  • 2 kudos

Resolved! Why can I no longer email O2 with a problem from their new website?

I've noticed due to the new layout I can no longer send emails to o2 with enquiries. I called them up to ask about it and each person I spoke to shrugged their shoulders and said they dont know where its gone. If O2 have decided to pull the plug on r...

Anonymous by Not applicable
  • 2835 Views
  • 22 replies
  • 0 kudos

Resolved! Re: How to cancel O2 contract?

I have a similar problem. I have a HTC One S which I am very happy with on contract until mid 2014. Call quality/reliability has never been great from my home address but recently its deteriorated to an unacceptable level - to say it is abysmal is an...

o2_coverage1.jpg
Anonymous by Not applicable
  • 1824 Views
  • 6 replies
  • 0 kudos

Resolved! Moving from Simplicity to Contract (Credit Check)

I am currently on a 1 month rolling Simplicity contract which I have been on since March 2012 and never been late with a payment. I recently applied to upgrade to a long term contract which is still 'In progress' and I'm worried that as I'm not on th...

Anonymous by Not applicable
  • 1131 Views
  • 1 replies
  • 0 kudos

Resolved! upgrade

i was told when i went on to contract i could upgrade my hand set in 3 months that was may 2012 i still can not upgrade or get in touch with o2? i am not happy with this service but do not know what to do about it?

Anonymous by Not applicable
  • 1260 Views
  • 4 replies
  • 0 kudos

O2 and their problems --whos paying ??

Over the past few weeks i have encountered problems getting into My o2 on my android phone -- message i get is -- sorry we are having some problmes please try again later or contact customer services to report the issue.--- i would be contacting cust...

Anonymous by Not applicable
  • 1648 Views
  • 5 replies
  • 0 kudos

Resolved! o2 insurance

Hi, I have insureance on my iPhone which I pay with my contract each month, and recently dropped my phone and it will no longer charge. How do I go about getting this looked into and replaced under the insurance? Many Thanks, Ian

Anonymous by Not applicable
  • 1226 Views
  • 1 replies
  • 0 kudos

Resolved! iMessages sending as texts

When I try I start a new conversation to an iPhone OR iPod/iPad, the message send as a text, not an iMessage. Is there anything I can do to sort this?

Anonymous by Not applicable
  • 3269 Views
  • 6 replies
  • 0 kudos

Resolved! ordered a contract mobile can i cancel

as anyone on here ever ordered and it said in progress so i asked why it still not sent and got told its out of stock and they said i after wait 3-5days but i cant see me getting it at all how long did you wait because i not willing to wait more more...

Anonymous by Not applicable
  • 3325 Views
  • 15 replies
  • 0 kudos

Resolved! o2 Chat not working

Has anyone else had problems tring to use the chat now facility on 02 website. The chat box opens up and Malcolm asks what your query is but there is no where to type a reply. Most frustrating,arggghhh!

Anonymous by Not applicable
  • 1903 Views
  • 4 replies
  • 0 kudos