Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancelled contract but just got a full bill

I used webchat last month and gave 30 notice to cancel my contract as it was due for renewal but have just recevied a bill today from O2 want another months money off me...!!!I haven`t used my O2 sim card for months so there will be NO charges on my ...

Resolved! not receiving texts

my phone has stopped receiving and sending texts this afternoon? is the network down? how can i fix this?

Twitter reports outage resolved

Customers need to try rebooting their phones now to see if this is indeed the case. O2 in the UK ‏@O2 2m@kim_michaela The intermittent problems experienced by some of our customers today have now been resolved. http://o2lin.kr/yaC1t8 12:53 AM - 4 Oct...

Resolved! Can anyone help with this tricky situation?

I have an unusual query I require help with. I lost my phone and was given a pay as you go SIM by my dad to use. I used this for a while as it suited my purposes. I then decided to get a new phone and went into the store with my partner. A contract w...

Resolved! Full signal, No incoming texts?

Hi, I apparantly am not recieving any texts at all. My 3g seems to be working fine and I have a full signal on my phone. Unsure whether calls are affected, Is it my phone thats on the blink or something else? Ive been having trouble getting my phone ...

Resolved! 02 CHARGE ?

if i call 02 to 02 customers DO I GET CHARGED FOR IT?

Resolved! fone barred pay bill

Hiya, my phone has been cut off people can ring me but i cant ring out as my direct debit failed and i was unable to pay my bill, now i cant ring to py my bill and it wont let me do it online, need my fone heeeelllpp!!!!!

Resolved! Unexpected Issues - O2 Status

Hi, Just checked the status in http://status.o2.co.uk/ and they have mentioned there is an unexpected issue that is on going at the moment. 'We've got some problems with our phone service right now. Some phone numbers might not be working at all. Tho...

Resolved! Number not on bill

Why is a certain mobile number I text not appearing on my itemised bill

Resolved! Can't call nor text O2 number only

Hi All, Since yesterday I have a problem calling/texting O2 number that I've been calling for years with no problem! The funny thing is that when I call landline or mobile/landline in another country it all works perfectly fine? Any idea what the pro...

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