Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Help! Business User

Hi, please help. I am a business user and I cannot log into the business site. There is no email address to email for support, your customer service number is 9am till 6pm only. I cannot register my business My O2 login, I requested a PIN by post, I ...

Resolved! Free calls to o2 tariff?

How comes it says I only have 100miniutes left on free calls to o2 when its suppost to be unlimted?

Resolved! Dilemma with contract

I have paid my contract for the past 28 months which was a continuation from a previous 2 year contract. Problem is it's in my ex's name who refuses to transfer it over if I just stop paying the bill can they ask for my phone even though I got it fro...

Resolved! Who is taking £1 from my "pay as you go" for internet that i dont use?!!!

Who is taking £1 from my "pay as you go" for internet that i dont use?!!!,I keep getting £1 taken off of my ballance for internet (50 mb) which I dont want and it must be used same day! Can I stop this ? how did it start ? did I press a button on my ...

Resolved! Poor service in G82 and G84 areas.

Dropping calls repeatedly, texts hanging and phone not receiving calls or texts for several hours sometimes. Any one else? as O2 customer service fails to see a problem.

Resolved! poor reception, getting worse, lockerbie area

hello there, is anybody else experiencing simialr problems? it seems that for the past six months maybe more, the reception in my area is getting worse. i am not the only who has noticed this issue, many other o2 users i know are also experieincing t...

Resolved! i paid the overdue on Friday, but now still no service????

My contracted phone overdue, so I just paid the payment by calling O2 serivce successfully on this Friday, BUT now after 2 days My phone is still out of no service, why???

Signal keeps dropping..

Hi, I have a problem with my signal dropping. I recently upgraded to a Sony Xperia Z1 on O2, and every day it drops signal, regardless of location. This can happen between 2 - 20 times a day, and it drops the signal for between 15 - 30 seconds every ...

Resolved! roaming triangle. windows htc 8x

Hi ive arrived in Denmark and a triangle has appeared on the top of my screen. I've found this is a roaming triangle but my roaming is off?!?! Am really confused now as to whether I'm going to come bsck to a horrendous bill, and am being charged. I'v...

Voice mail Help and tips

To increase the time your phone rings before voice mail answers do this:**61*901*11*noofsecs# max is 30 secs has to be in blocks of 5 enter in time in (noofsecs) i.e **61*901*11*30# that would mean the phone would ring for 30 secs ##002# to disable c...

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