Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 Best customer service bar none

I saw all these posts on this forum and noticed there isnt a single one that praises o2 customer support. Personally I think they are brilliant, I have my mobile and 2 broadband accounts with them (Wish they hadn't sold out to sky ) and have always h...

Resolved! had to change login name and now my user name says already in use?

Hi, I was forced to change my login name to my email address and now when i post it tells me my user name is already regiustered and ive had to create a new user name? Chris

Resolved! Add a pay & go to my account

I have a pay monthly account but I operate a separate phone for my elderly father who has pay & go. Can I register his phone on my account and check his balance and top it up when needed? I want his to stay on pay & go as he is a light user. thanks, ...

Resolved! o2 Refresh and my iphone 5

Tell you what it is, friday morning bad rain here in northern ireland and pocket flooded pretty much bricking my iphone 5. Now i never got insurance as im pretty good with phones but there you go lesson learnt.To my question...As ive no phone im just...

Resolved! not given 10 pound bundle

Hey guys im new to o2 so im not sure if i done somthing wrong , topped up with 10 pound txted 10go to get the bundle but i havnt got the bundle, and is there a bundle to buy mins to call irish numbers ? Thanks

Resolved! o2 4g setup assistant/checker

I've decided to try O2's 4g service and clicked on the link to use the online 4g checking service. It went through some checks and was happy that my phone (xperia z) was compatible but that i needed a 4g sim. that was inserted and enabled today. Howe...

Resolved! My O2 app gives error code (MSISDN)

I am now unable to sign in to my O2 app after getting my number transferred to a new sim when I got a new phone (I think having a temporary number for a few days messed it up), I know there is already a thread on this but the solution on there doesn'...

Resolved! my mobile extras what are these please

can you please explain what mobile extras are as my bill has more then doubled for the last two months thank you

Resolved! change of sim

I have today upgraded and got a sony z1 and have changed to a 4g sim, how do i activate this new simcard and deactivate my old 3g sim? confused lol

Resolved! Since when did o2 become such a massive pain in the bottom when it comes to upgrading?!

all this 'fixed tariff' crap. i have called o2 today to upgrade my phone earlier, its not due till another 2 weeks. they said i would have to pay £12 as it would be an 'early upgrade', which i am fine with, but they wont let me have the tariff i have...

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