i paid the overdue on Friday, but now still no service????

[Anonymous]

My contracted phone overdue, so I just paid the payment by calling O2 serivce successfully on this Friday, BUT now after 2 days  My phone is still out of no service, why??? 

[MI5 · Accepted solution]

It may not update over the weekend so I would call CS tomorrow if it's still not working.

[Anonymous]

Maybe pro-active and set up a direct debit so this does not happen again.

[Bambino]

Please don't post the same question in two different threads. It only confuses the issue, and doesn't get your question answered any quicker.

[Anonymous]

it still no service until now...

[MI5]

You can give CS a call now to investigate.
Call 202 for free from your phone (if it works) if not from a landline it is 0844 809 0202

[Bambino]

Does that mean you do have service now or you don't? If you don't you need to call Customer Services on 202 if you're Pay Monthly.

[Anonymous]

@bambino I thought the service to a Payg was only disconnected after non use or non top up within 6months.

[Bambino]

You're probably right, bob, and the OP's first post says he's on contract. I've edited my post.

[Anonymous]

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@Anonymous wrote:
it still no service until now...

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Have you contacted CS yet?