Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! PAY MONTHLY CONTRACT

Hi would it be possible for me to pay someone elses monthly 02 contract for them but i do not have their account number only mobile number can you help me please

Resolved! Why can't you spent O2 pay as you go credit in a O2 shop!!!!

I have an O2 pay as you go phone which is topped up by my work for when I'm out and about, I desperately need a new phone but my company won't pay for one. I have enough credit on my phone to pay for a new one so why won't O2 let me use that credit t...

changes to special numbers

Hi All. Received a text message from o2 this morning stating that calls to Jersey, Guersney and Isle of Man are no longer part of my inclusive minutes. See more at: http://www.o2.co.uk/support/generalhelp/howdoi/ngnchangeThink it's a good idea to hav...

Resolved! Text messages not being received

Hi, This started a couple of days ago (Monday 25th) and has plagued me since. I'm not receiving text messages to my phone while I'm at work. I don't know if it is affecting other incoming services but I can make calls and when I do any pending texts ...

billed twice in one month?

hi theremy billing date was always the 10th each month on both my accountstoday I have noticed that apart from being billed on the 10th I am also being billed today on both accountsspoke to o2 over the phone and the lady had no idea why it's showing ...

Resolved! Upgrading or New Contract

My current phone has the groovey shattered screen effect going on since being dropped a few months back, and no longer reads my SD card after I discovered it is not waterproof, so naturally I have been looking for a new phone. O2 refresh allows me to...

Resolved! Rewards

I have used my O2 rewards as credit but it has given me credit and not my usual tariff. why?

Resolved! 3G to 4G

Hi. I'm going to upgrade from my iPhone 4S to an iPhone 5S. I'm currently on 3G and will upgrade to 4G at the same time. My questions is – will I need a new sim card for the 4G functionality? If so, will that get delivered with the handset? Also, if ...

Resolved! Expiring Contract - Automatic price Increase?

So a couple of days ago I had a gentleman from o2 phone me and let me know my contract is coming to an end.It's a 12 month sim only contract for £20 with Unlimited texts, Unlimited calls and 1gb data. When I told him that I was going to go into store...

Nearly Time To Upgrade

On January 22nd 2014 I can upgrade for free, but as usual, I have no idea what to upgrade to. My current tariff is as follows:My Phone: iPhone 4SMy tariff name: O2 600 24 monthIncludes the following: 600 any-network mins, unlimited texts, UK data all...

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