Why can't I pay my bill online?

[Anonymous]

I work in a hospital, I do 12 - 14 hour shifts. Of which I don't have time to phone O2, be put on hold for half an hour just to pay my bill. It's 2014, surely there should be a pay online feature?

[Anonymous]

There is if you log into my O2 you can pay it on there

[perksie]

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@Anonymous wrote:

I work in a hospital, I do 12 - 14 hour shifts. Of which I don't have time to phone O2, be put on hold for half an hour just to pay my bill. It's 2014, surely there should be a pay online feature?

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There is a foolproof way to do this, it's called a direct debit and you should use this to ensure your payments are up to date.

It's a condition of your contract that you pay this way.

[Anonymous]

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C... is the step by step walkthrough to pay via myo2.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C... is the automated line option.

[Anonymous · Accepted solution]

Direct debit is the way to go. Look how much hassle this has caused you by not doing so?

Save yourself the pain and set one up. O2 are pretty flexible and could set a payment date suitable to your needs I am sure.