cancel
Showing results for 
Search instead for 
Did you mean: 

Where is the Credit?

Vlad
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi All,

Who received the credit for Jan bill?

O2 promised to give 2 days credit to customers in the end of Jan but I don’t see any.

Where is it?
Message 1 of 12
1,225 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127059 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@Vlad 

Have you checked December's bill, as that's whwn I had mine?
All ways to contact here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 4 of 12
1,172 Views
11 REPLIES 11

MI5
Level 94: Supreme
  • 127059 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@Vlad it showed up as a adjustment in MyO2 under the billing detail.

outage.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 12
1,181 Views

Vlad
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I don’t have any adjustment and I paid £27 as usual. How could I call the O2 representative to my topic as their online help is really useless.
Message 3 of 12
1,175 Views

MI5
Level 94: Supreme
  • 127059 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@Vlad 

Have you checked December's bill, as that's whwn I had mine?
All ways to contact here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 12
1,173 Views

Anonymous
Not applicable
Mine came in my December bill so it seems to be different for some people buts only around a quid
Message 5 of 12
1,162 Views

Bambino
Level 77: Grand Master
  • 19591 Posts
  • 957 Topics
  • 2712 Solutions
Registered:

I'd think twice before booking your holiday to Cancun on what you'll get from your O2 credit, @Vladwink

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 6 of 12
1,153 Views

jonsie
Level 94: Supreme
  • 86807 Posts
  • 594 Topics
  • 5060 Solutions
Registered:

You have almost certainly had it already, so insignificant as not to be noticed.

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 7 of 12
1,151 Views

Cleoriff
Level 94: Supreme
  • 110812 Posts
  • 799 Topics
  • 6388 Solutions
Registered:

Like many others I had mine in December. It was £1.07p or something like that...

*The Game Is On*

Girl in a jacket
Message 8 of 12
1,127 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:

Well I had mine  in January £3 and change as I have 2 accounts with O2.

 

Check your December and January bills again @Vlad it's bound to be on one or the other. It's a small amount easily overlooked. I only noticed mine because it was a credit I couldn't account for and then I twigged it was for the outage. I'd actually forgotten all about it tbh.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 9 of 12
1,096 Views

jezza1234
Level 12: Nimble
  • 339 Posts
  • 24 Topics
  • 7 Solutions
Registered:

@Vlad wrote:
Hi All,

Who received the credit for Jan bill?

O2 promised to give 2 days credit to customers in the end of Jan but I don’t see any.

Where is it?

Had my whole £1 in December. I went out and bought a packet of crisps with it!

Message 10 of 12
1,061 Views