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Where is the Credit?

Vlad
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Hi All,

Who received the credit for Jan bill?

O2 promised to give 2 days credit to customers in the end of Jan but I don’t see any.

Where is it?
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MI5
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@Vlad 

Have you checked December's bill, as that's whwn I had mine?
All ways to contact here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
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@Vlad it showed up as a adjustment in MyO2 under the billing detail.

outage.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Vlad
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I don’t have any adjustment and I paid £27 as usual. How could I call the O2 representative to my topic as their online help is really useless.
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MI5
Level 94: Supreme
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@Vlad 

Have you checked December's bill, as that's whwn I had mine?
All ways to contact here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 12
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Anonymous
Not applicable
Mine came in my December bill so it seems to be different for some people buts only around a quid
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Bambino
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I'd think twice before booking your holiday to Cancun on what you'll get from your O2 credit, @Vladwink

I DO NOT WORK FOR O2



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jonsie
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You have almost certainly had it already, so insignificant as not to be noticed.

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Cleoriff
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Like many others I had mine in December. It was £1.07p or something like that...

*The Game Is On*

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Glory1
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Well I had mine  in January £3 and change as I have 2 accounts with O2.

 

Check your December and January bills again @Vlad it's bound to be on one or the other. It's a small amount easily overlooked. I only noticed mine because it was a credit I couldn't account for and then I twigged it was for the outage. I'd actually forgotten all about it tbh.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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jezza1234
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@Vlad wrote:
Hi All,

Who received the credit for Jan bill?

O2 promised to give 2 days credit to customers in the end of Jan but I don’t see any.

Where is it?

Had my whole £1 in December. I went out and bought a packet of crisps with it!

Message 10 of 12
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