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When will my order come through?

Rok123
Level 1: Joiner
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on ‎09-05-2024 20:24

on ‎09-05-2024 20:24

I have ordered a phone online, went through credit checks and finally after 7 days my application has been accepted. On the email it then says "login to your account to see what to do next." I have done this and nothing is showing up on my account. Does it usually take a while for an order to be processed?

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MI5
Level 94: Supreme
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on ‎09-05-2024 20:25

on ‎09-05-2024 20:25

@Rok123 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

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