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Verifying my account

Coley83
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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I don’t use the sim on my account and can’t verify when I’m trying to upgrade 

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MI5
Level 94: Supreme
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Registered:

@Coley83 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or you can call them on 0800 081 0255

Guide: Upgrading Your O2 Phone 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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