Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Sim unknown

I've just upgraded the two phones on my account. My sim is showing but my husband's is not

CPIP by Level 1: Joiner
  • 1 replies
  • 0 kudos

O2 open

How does the text code work? I have sent the text a few times, OPEN followed by my employer name to 61202 but I have not received any information back. Does it take a while for it to come through?

Paul820 by Level 2: Apprentice
  • 19 replies
  • 0 kudos

Resolved! Cancel contract

Hi my mother Jessie died on 5th Jan 2024. I should have cancelled this contract earlier. Phone number ************. Please cancel ASAP. Regards. Alex. Son [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks...

Resolved! Bill increase

Hello I’ve just received my latest bill & it’s gone up but I’ve not gone over my allowance, so I was wondering why this is ??

Ap131 by Level 1: Joiner
  • 6 replies
  • 0 kudos

Mast taken down near me!

A mast was taken down near me and O2 never mentioned or contacted me. I have sent an email off but of course. Buried their head in the sand. How do I get a proper response?

Brownbob by Level 1: Joiner
  • 12 replies
  • 0 kudos

Resolved! I log in and told I have no products

I'm try to to log into my bill. It says I have no products. (But I'm sent a bill). Why does it think I've no products when I'm logged in

02user1 by Level 1: Joiner
  • 2 replies
  • 0 kudos