Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

500MB dat bolt on

Hello, I have added a bolt on to my monthly allowance, this is the 500 MB data bolt on. I does not seem to work however as I did not have data outside wifi today. I am in France at the moment but usually my allowance works the same.Please can you let...

10% reward

paid £10 got 10% reward tried to use it for extra minutes but shows not available

Cant receive calls from Vodafone users

I have been receiving calls from Vodafone users for the last 3 years. Suddenly my contacts on Vodafone are unable to call me, they can text me or whattsapp but not direct call me. They have checked with Vodafone who say the issue is with me. O2 have ...

Switch up & sending phone to o2

Last night I for some reason actually remembered I had switch up in my deal. So I decided to upgrade to the s24 ultra 18 months into my contract. My phone I have now is the 23 and it has minor wear and tear, but nothing noticable. I was told during t...

Application

I am a new customer I have ordered an Apple iPad 10inch on pay monthly I had a email saying my order has been confirmed and I have been given order reference number saying they will get back to me in 24hours and they haven’t

O2 Charge to Mobile - Google Pay

I used to be able to use O2 charge to mobile for in-app purchases - great tool for managing my spend in games. However, it has now stopped working. I have a Samsung Galaxy Ultra 22 +, single sim active. I have checked with customer service and there ...

Not able to see bill

I’m not able to see my bill, keep getting an error message.

needing to cancel diney plus

i havent used disney plus in months and didnt realise i was getting charged for it! i need to stop it immediately

Status Completed but SIM card did not arrive, tracking number on Royal Mail is not valid

I registered a new Pay Monthly SIM card with O2, transferring my old phone number from another network provider. However, while the status showed COMPLETED on my order page (My O2), I have not received the SIM. Now my current phone number is supposed...

Cruise ship

Hi, will I have any problems using my phone on a cruise to Norway?

O2

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