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Level 1: Joiner
Posts: 10
Registered: ‎29-08-2018

Sim Network Puk code

Hi i am trying to unlock my Samsung S6 phone from O2 UK so i can put in a Vodafone Irish Sim Card.
When i install the Vodafone Sim Card, the Phone asks for the Sim Network PUK Code as the phone is locked to O2UK.
I have the sim card puk code which is not the same ask the Sim Card PUK.
I have also recieved the unlatch code.
But the first step is the Sim Network PUK code which i am struggling to get any help from O2 UK
Has anyone any idea how to get the Network PUK?
Anonymous
Posts: 0

Re: Sim Network Puk code

Level 1: Joiner
Posts: 10
Registered: ‎29-08-2018

Re: Sim Network Puk code

What i need is the Sim Network PUK code
The above from O2 will not provide me with this.

I have previously done the above link, which after much effort i recieved the unlatch code.

But before i can use the unlatch code, i need the Sim Network PUK (Not Sim Card PUK)

I have tried O2 chat many times with zero joy.
Anonymous
Posts: 0

Re: Sim Network Puk code

@Simnetworkpuk Try calling O2 then, don’t use chat 

 

https://www.o2.co.uk/contactus

Posts: 93,123
Topics: 751
Registered: ‎14-01-2013

Re: Sim Network Puk code

Usually your PUK  Code can be found in My O2 http://www.o2.co.uk/myo2

Go to My device then device details.....

 

*The Game Is On*

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Level 1: Joiner
Posts: 10
Registered: ‎29-08-2018

Re: Sim Network Puk code

The Sim Network PUK ( or PIN) is not the same as the Sim Card PUK
O2 will provide the Sim Card PUK, but not the Sim Network PUK (or PIN) which i need before i can proceed.
I have googled this problem in relation to O2 and everyone has the same stumbling block, but there never seems to be a solution
Level 1: Joiner
Posts: 10
Registered: ‎29-08-2018

Re: Sim Network Puk code

I am not lucking for the PUK code, i Need the Sim Network Unlock PIN
Posts: 109,118
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: Sim Network Puk code

O2 phones are not SIM pin locked, but the default SIM pin is 0000
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 93,123
Topics: 751
Registered: ‎14-01-2013

Re: Sim Network Puk code


@Simnetworkpuk wrote:
I am not lucking for the PUK code, i Need the Sim Network Unlock PIN

Well the title of your post included PUK code hence my answer @Simnetworkpuk

*The Game Is On*

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Anonymous
Posts: 0

Re: Sim Network Puk code

Well apparently what we are saying isn’t what the OP is looking for so hence my saying contact customer service