Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrading Early

Hi there,Currently I have a Sony Xperia XA Ultra, on a pay monthly contract that is due to finish in October. I have seen on Carphone Warehouse a deal for a new Samsung Galaxy S9 on the O2 network; which is better than any of the upgrade options I ca...

Resolved! NHS employee air time discount

Please can anyone tells me how to proceed to claim a discount as NHS employee.I am about to upgrade to a new phone and I have been told I will get a discount as NHS employee.

Resolved! moving from other network to O2 when i have a PAC code

i bought a device, got my PAC code from my previous network provider and i understand that i am supposed to call the call centre and register the pac code to O2 to complete the process. I have been trying to call O2 since morning but they WOULD NOT c...

Resolved! Service

Number changed as of nuisance ohone calls and my service still not came back on gow long does it normally take to come back on?

Resolved! Proof of usage and purchase

i am trying to make a clame and need my prove of usage

Resolved! Phone randomly barred for some reason

Hi there, For some reason I have recieved a text the other day saying that my phone has been barred until I pay my recent charges of around £300. Which is perfectly fine in my case as I've never missed my payment on my contract. However they are now ...

Resolved! does o2 throttle your wifi usage if you reach your data usage?

i get 5gb of data each month. watched the england game the other day in the middle of no where. got a pop up on my phone saying i was about to run out of data. so i turned my data saver thingy on. however today and yesterday my phone has been beyond ...

i cannot call from my mobile xxxxxxxxxx

hi [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Calling Europe Zone when you are roaming is inclusive?

Am I interpreting this correctly or not? Here's what is says on the website is included in the European romaing charges: Making calls and sending texts within our Europe Zone (excluding the UK), to any other country in our Europe Zone (including the ...

Resolved! Sim only contract

I purchased a 12 month sim only contract last year. When the 12 months finishes does it roll over to a higher rate or roll over with the same deal?

O2

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