This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Cancelling a contract and moving to a pay as you go sim for University.

Go to solution
WillJackman
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎24-08-2018 16:19

on ‎24-08-2018 16:19

So I'm moving to Uni this year and want to cut costs a bit so I want to end my current pay monthly contract and stop it renewing and move to a pay as you go sim (still on o2). How would I go about doing that?

Message 1 of 3
692 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151943 Posts
  • 650 Topics
  • 28862 Solutions
Registered:

on ‎24-08-2018 16:22

on ‎24-08-2018 16:22

Call customer services on 202 and they will move your number to PAYG.
Unless you are out of contract, you will be charged early termination fees, otherwise, it's free with one months notice.
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
689 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 151943 Posts
  • 650 Topics
  • 28862 Solutions
Registered:

on ‎24-08-2018 16:22

on ‎24-08-2018 16:22

Call customer services on 202 and they will move your number to PAYG.
Unless you are out of contract, you will be charged early termination fees, otherwise, it's free with one months notice.
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
690 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎28-08-2018 09:18

on ‎28-08-2018 09:18

Hi @WillJackman, did you get a chance to look at the link @MI5 shared above? If oyu have any additional questions this didn't cover, please do let us know slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
594 Views
0 Kudos
Top Kudoed Authors
View All
Top