cancel
Showing results for 
Search instead for 
Did you mean: 

Porting from O2 to O2

LPGtown
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have an expired SIM only contract with O2, via my volt package from Virgin.

 

I can upgrade or leave 02, however the upgrades on offer are poor value.

 

Via u switch I can get a significantly better SIM only with O2 as a new customer.

 

So question, any issues with cancelling my current expired O2 contract, getting a PAC.

 

Signing up with O2 again via u switch and using the PAC to port to my new contract on O2. 

Message 1 of 6
297 Views
5 REPLIES 5

jonsie
Level 94: Supreme
  • 98702 Posts
  • 617 Topics
  • 7253 Solutions
Registered:

You don't need a PAC going O2 to O2

You need to ask customer service to migrate your number from your current contract to your new contract

That will cancel your old contract

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

Message 2 of 6
292 Views

MI5
Level 94: Supreme
  • 154838 Posts
  • 659 Topics
  • 29445 Solutions
Registered:

@LPGtown 

Search the forum for lots of recent issues with this process and workarounds to fix it.

Don't cancel you current contract first as your PAC may be required so as not to lose your number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
288 Views

LPGtown
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

thanks, although the challenge I can see is that O2, despite the contract being expired, want 30 days notice.

Message 4 of 6
285 Views

LPGtown
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

great, will have a look around!

Message 5 of 6
285 Views

MI5
Level 94: Supreme
  • 154838 Posts
  • 659 Topics
  • 29445 Solutions
Registered:

@LPGtown 

You don't need to give 30 days notice anymore.

OFCOM changed that rule years ago.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
280 Views