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Level 1: Joiner
Posts: 1
Registered: ‎20-01-2018
Accepted Solution

Cancelling a contract and moving to a pay as you go sim for University.

So I'm moving to Uni this year and want to cut costs a bit so I want to end my current pay monthly contract and stop it renewing and move to a pay as you go sim (still on o2). How would I go about doing that?

Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Cancelling a contract and moving to a pay as you go sim for University.

Call customer services on 202 and they will move your number to PAYG.
Unless you are out of contract, you will be charged early termination fees, otherwise, it's free with one months notice.
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Cancelling a contract and moving to a pay as you go sim for University.

Hi @WillJackman, did you get a chance to look at the link @MI5 shared above? If oyu have any additional questions this didn't cover, please do let us know slight smile

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