31-12-2017 16:18 - last edited on 19-01-2022 14:13 by RafaC
My roaming isn’t working in France. I have mobile data switched on and roaming on. The 3 G sign is on at the top of the screen. Still not working. Any thoughts?
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Solved! Go to Solution.
17-09-2018 17:30
17-09-2018 17:30
Glad you are sorted. When you come home seak to customer service and ask them o change you to idata and then put your apn back to the correct setting.
17-09-2018 19:09
17-09-2018 19:09
@CorBlimey wrote:
Thank you. Unable to use data in France on my iphone SE, read this and changed my data apn to "mobile.o2.co.uk"
and hey presto! It now works. Merci
Great news @CorBlimey
Veritas Numquam Perit
04-12-2018 09:33
I'm in France and the phone says Network not available. I'm using iPhone X.
04-12-2018 09:37 - edited 04-12-2018 09:39
04-12-2018 09:37 - edited 04-12-2018 09:39
04-12-2018 09:43
04-12-2018 09:43
04-12-2018 10:09
04-12-2018 10:09
04-12-2018 10:13
04-12-2018 10:13
You could ring customer services and check if there is a roaming bar on your account. It's free to call
https://www.o2.co.uk/contactus
Veritas Numquam Perit
04-12-2018 10:30
04-12-2018 10:30
04-12-2018 11:17
04-12-2018 11:17
04-12-2018 17:07
04-12-2018 17:07
Live chat if you have Wi-Fi as a last resort. It's always best to call if you possibly can though even live chat should be competent enough to help with this.