My roaming isn’t working in France. I have mobile data switched on and roaming on. The 3 G sign is on at the top of the screen. Still not working. Any thoughts?
It looks like you landed on a popular topic that many are viewing!
Why not register to our community to be able to ask related questions if you need additional help, and interact with other members?
See also here some information on how to get started with the community and what other great things you could do here as a member. 
- 95174 Posts
- 611 Topics
- 7113 Solutions
Glad you are sorted. When you come home seak to customer service and ask them o change you to idata and then put your apn back to the correct setting.
- 127031 Posts
- 834 Topics
- 7580 Solutions
@CorBlimey wrote:
Thank you. Unable to use data in France on my iphone SE, read this and changed my data apn to "mobile.o2.co.uk"
and hey presto! It now works. Merci
Great news @CorBlimey 
- 2 Posts
- 0 Topics
- 0 Solutions
- 127031 Posts
- 834 Topics
- 7580 Solutions
Hi @Roaming
Try a manual search for another network, also....Check your APN
If yours is idata.o2.co.uk change it to mobile.o2.co.uk (or vice versa).
Best of luck
- 150956 Posts
- 646 Topics
- 28766 Solutions
- 2 Posts
- 0 Topics
- 0 Solutions
- 127031 Posts
- 834 Topics
- 7580 Solutions
You could ring customer services and check if there is a roaming bar on your account. It's free to call
- 150956 Posts
- 646 Topics
- 28766 Solutions
Probably best to use live chat
- 127031 Posts
- 834 Topics
- 7580 Solutions
@MI5 wrote:
Probably best to use live chat
Ermmm yeah good idea. (Unless a phone can be borrowed) 
- 95174 Posts
- 611 Topics
- 7113 Solutions
Live chat if you have Wi-Fi as a last resort. It's always best to call if you possibly can though even live chat should be competent enough to help with this.
