Solved: late delivery

Janusz1 · ‎20-12-2022

hi, on friday 16th december i bought a new phone, samsun fold, they paid for same day delivery 15 pounds, the package was supposed to be delivered by 10 pm, the courier was 30 minutes late, i had to go to work, after talking to him i found out that package returned to RICO OFFICE MANCHESTER warehouse, emailed them, no response, 5 day waiting, £15 spent plus for a phone I don't have. help please

MI5 · ‎20-12-2022

@Janusz1

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-12-2022

@Janusz1

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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