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Roaming not working

Anonymous
Not applicable

My roaming isn’t working in France. I have mobile data switched on and roaming on. The 3 G sign is on at the top of the screen. Still not working. Any thoughts?

 

 


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Cleoriff
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@Alistair2 wrote:
What about Hawai p30 can't call from Bulgaria any ideas

All answered here on your own thread @Alistair2 

https://community.o2.co.uk/t5/Pay-As-You-Go/making-calls/m-p/1385194#M18896 

Veritas Numquam Perit

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Goshko
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Im use pay as you go in Bulgaria but not working!
Im try everything as manual networking! When select manual network I can make call only one time, hang up and problem! No more calls! But the internet working perfectly and messaging!
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MI5
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@Goshko 

You'll need to contact O2 to see if you have any roaming bars on your account.

Guide: Coronavirus Community Help and Support 

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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KS1986
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Hi I'm currently in tenerife.. people are trying to call me and it's going straight to o2 voicemail for some reason.. any help would be appreciated as I need this phone why I'm away for work in the u.k THANKS IN ADVANCE
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Hom
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I am in Lisbon and having the same problem I did contact o2 also. I have done what you have said but having the same problem any one can help me?

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Chillman76
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I have just encountered the same problem in France. I arrived on Saturday and after searching the net over the weekend I found this solution and I am pleased to say it seems to work. However why can't O2 come up with a better permanent solution. My wife's iphone is on the Virgin network and as soon as our Eurotunnel train arrived in Coquelles it pinged with a new network and has had no problems of any kind! 

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Fizzer71
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This hasn’t worked for me 

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pgn
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@Fizzer71 wrote:

This hasn’t worked for me 


You need to contact O2 to check for any active Bar - use the Social Media links just below this post if a call to 202 yields no joy, @Fizzer71.

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Rudolphthered
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Great. I had the same problem in Jersey today and that solved it. I just wonder why the guy from o2 who I was in the phone to for half an hour didn’t tell me to do that. 

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MI5
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@Rudolphthered wrote:

Great. I had the same problem in Jersey today and that solved it. I just wonder why the guy from o2 who I was in the phone to for half an hour didn’t tell me to do that. 


Because training is non existent and they have no experience with using O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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