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O2 price rise

Anonymous
Not applicable

Nice one O2, so all your pre january customers can go blow but any new customers are protected by the Ofcom ruling? I've had two contract phones with you for years but you really know how to (edited) on people! Last time I'll bother with your service and I'll cancel asap.

Hope you enjoy the extra couple of percent you get from me (for now)

 

Extremely annoyed customer

 

 

Message 1 of 58
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Bambino
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@Anonymous wrote:

o2 dont have a good signal everywhere either, the point is vodaphone dont stuff up the price of your contract once you have signed.


Read the link that was provided about Vodafone's prices before you start spouting off.

I DO NOT WORK FOR O2



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Message 31 of 58
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Anonymous
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Here we have another post where the OP thinks by kicking off and shouting from the rooftops that they will get everything they want.

comradewillet fyi we are all o2 customers on here and as such we try to help when people have genuine issues. If you want our hero we are happy to provide it but pleasantry costs nothing.

None of us are happy about the rise in prices. Agreed.
We would all like to avoid it. Agreed.
We are all entitled to our opinions. Agreed.

WE SHOULD ALL BE POLITE. AGREED.

Please bear that in mind when posting. We are happy to help where we can.
Message 32 of 58
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Anonymous
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I can confirm that Vodafone has put up prices mid contract as it happened when I was a customer before I joined O2.

Message 33 of 58
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perksie
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You're right about that and O2 are the very last company to have done this after all the others had.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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jonsie
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Anonymous
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I've just finished chatting with customer support as I was angry about the price hike and was leaving, nice people gave me a £150 cash-back and extra bolt-ons. Weird business model when they try to jack-up prices by a £1 and have to give away £150 to keep the customer.

 

I'll stay for now as it's effectively free for 9 months but this has made o2 look shifty - I hope it's a publicity nightmare and backfires financially :manmad:

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MI5
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Many customers get offered that deal when they call to leave.... A few of us on here have in the past.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 37 of 58
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perksie
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@Anonymous wrote:

 

I'll stay for now as it's effectively free for 9 months but this has made o2 look shifty - I hope it's a publicity nightmare and backfires financially :manmad:


Are you saying that you would like to see O2 go broke then?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Message 38 of 58
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Anonymous
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Wouldn't we all at the moment
Message 39 of 58
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MI5
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What about the 1000's of employees (who have no say in the company business) who would lose their jobs and livelihood ??
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 40 of 58
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