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O2 Sim Only £3 October Price Hike

Diston
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Are o2 sim only tariffs being hiked up by an extra £3 from October 2025?

 

Customers that were migrated from Virgin mobile.

 

O2 help desk chat confirmed this was the case. 

Message 1 of 43
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Diston
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When I hit to send a system message appears saying:

Messages would like to send a message to 85075. 

This will incur charges on your account. 

Message 11 of 43
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MI5
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@Diston 

There's no charge.

That's just a standard warning that all phones give.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 43
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Diston
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We really hope you want to stay with us, but if you choose to switch today, your Early Termination Charge will be £0.00. If you're on a standard contract, this will include your remaining balance. Your final bill will still include any airtime you've used and any out-of-bundle charges like Charge To Mobile services.

After you leave, you'll lose services on your account including any free-of-charge ones. If you've got accessible formats active on your account, this service won't be available either.

For more info about the services you'll lose, full switching info and your accessible formats,Can't use that link? Reply to this message with link I've removed 'EMAIL' or 'POST' and we'll send you the info that way.

Message 13 of 43
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Diston
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@MI5

That's what I received after sending the text, what do I take from it? Will I be charged the £3 and is it a 30 days contract? 

Message 14 of 43
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Diston
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It would appear that I'm on a 30 day rolling contract, so I assume I'll pay the £3 hike. 

Message 15 of 43
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madasaf1sh
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Yes, if you stay with o2 then you pay the extra £3 per month..  @Diston 

So have a look around as lots of Virtual Networks will give you a much better deal...  


This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 16 of 43
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MI5
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@Diston wrote:

It would appear that I'm on a 30 day rolling contract, so I assume I'll pay the £3 hike. 


How long have you had this sim @Diston ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 43
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Diston
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@MI5

Quite a while 

 

 

Message 18 of 43
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MI5
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@Diston 

It would still be free to leave if you were passed your minimum term of either 12 or 24 months.

But really, when you log in to your MyO2, it should specifically say "30 day contract" if that's what you have.

O2 will also have emailed you with the details as it's a change to your T&C's and they are legally obliged to do so.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 43
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Diston
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@MI5 contract ended in May last year according to o2 app

Message 20 of 43
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