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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249702 Views
  • 2 replies
  • 2 kudos

Changing pay monthly sim

I’d like to change my sim only monthly tariff to a lower rate with less data, calls and texts however the shop doesn’t show many options. Is there a £5-£8 a month sim that offers lower GB?

Carlos21 by • Level 1: Joiner
  • 222 Views
  • 3 replies
  • 0 kudos

Free early upgrade but still being charged for my old phone!!

I recently got an email stating I could upgrade for free! However, when I went through the contracts and things to set up a new contract it had changed the direct debit from the initial upgrade screen from £45 a month to £67 a month which I thought w...

Annie1215 by • Level 1: Joiner
  • 394 Views
  • 2 replies
  • 0 kudos

Pay phone bill

I’d like to pay my phone bill and no one is answer the phone and I’m not receiving a code to log in to pay said phone bill

CsgM_2001 by • Level 1: Joiner
  • 120 Views
  • 1 replies
  • 0 kudos

Paying my monthly bill abroad

It won’t let me pay my bill abroad as when logging in it asked for the security 6 digit number to be txt to my phone, but as I’m abroad it won’t txt to me as it’s not beginning with 07 out here +44

Resolved! pac code needed

i wish to leave o2 and i need a pac code. i tried text PAC to 65075 and i did not get any responce. please help

sarath by • Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling my contract

Hello, as part of a deal with Virgin Media I signed up to a package deal where I got an O2 sim card as part of it. I am currently paying £6.52 for a Sim card that has never been put into a phone. I don't really know anything about the contract for th...

MarcMc by • Level 1: Joiner
  • 227 Views
  • 2 replies
  • 0 kudos

Have I ******ed up?

Ok, so just ordered a SIM off the website, was told ' ooooh get an esim, it works fine with your phone', going through the whole process of setting up an account, to find 'hey, we lied'. Here starts the journey. Now three hours in to a completely use...

jimmyshin by • Level 1: Joiner
  • 302 Views
  • 2 replies
  • 0 kudos

Resolved! O2 account

Hi, I’m trying to pay a bill and also cancel my account as I have not used this phone for three yet and I cancelled the direct debit due to the contract ending however you now demand payment. I am unable to pay via the app as it won’t allow me

HSCC by • Level 1: Joiner
  • 181 Views
  • 2 replies
  • 0 kudos
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