Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

E sim

Call me

PREMJI by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Contract

Tried to do a contract money has been taken but wasn’t accepted for it so I need my money back it’s not fair to take money then not give back if not accepted

Stuart13 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Possible scam text

Hi,Could you advise if this is a scam? I received a text from this number: +447369248654With the following message: O2:Your O2 Mobile SIM Contract(s) will be disabled, due to failure to accept our Terms of Use. Log on to MyO2: to ...

Jacslark by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! I've got no sim

Hello I have just received my phone and it as no sim with it 

Taz5 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Roaming stop

Morninginternet access on my phone has stopped while in EU and I believe I have not used all my data

Oriol by Level 1: Joiner
  • 2 replies
  • 0 kudos


Does anyone know why it costs £500 to upgrade from my sim only contract please?

Chrismike by Level 1: Joiner
  • 1 replies
  • 0 kudos

Fraud and useless help by o2

I Spent all day trying to resolve fraud on my o2. It appears to have been hacked by criminals. They got new sims by impersonating me and got Access to my bank and PayPal. O2 have let them in. I’m upset at the robbers of sims and attempts to defraud. ...

Juju2 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Unrecognised call on bill

Hi. I Received my monthly bill today and have an extra charge for a call to Morocco that I didn't make. Please can you help?Many thanks,Clare