Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! lost phone need a new sim

Hi I have lost my phone and need a new sim and can't login in the App. Can you please send me a new sim? Thank Jose Baptista

Resolved! Using phone abroad

Hi, how do I know if I am being charged to use my phone or if I’ve got o2 travel? I’m in Australia

Mobile data

Why would O2 have turned off my mobile data. I'm presently abroad and have international travel zone bolt on and plenty of data left

Why does voicemail work

I am totally frustrated. My voicemail is receiving calls but I cannot call 901 or call out using my phone. I have had it working in Australia this month. But suddenly nothing, apart from contact notifications I have another voicemail. I have got in t...

Phone southern Irish number

I live in Northern Ireland. Past few weeks my phone will not let me ring any number in Southern Ireland

Additional line

How do I apply for a additional line for my contract

Resolved! Contact

Hi my contract is ending on the 25th November. I am moving over to smarty and have given them my PAC number but I haven’t received my new sim yet.If my contract ends on the 25th, can I use my phone all day up to midnight on the 25th? If my sim hasn’t...