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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21876 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 208505 Views
  • 2 replies
  • 2 kudos

Debt management ketter

Have a o2 contract connected to virgin account. Have been trying to cancel/ change since dec 2023. As o2 cant find my acc was advised to cancel which i did in jan 2024. Have now received letter from Moorcroft debt agency. They have given me 2 weeks t...

Jo66 by • Level 1: Joiner
  • 446 Views
  • 8 replies
  • 0 kudos

Accoint

Hello, I can’t remember my log in details for my mobile phone account. I’ve got an email but it’s addressed to what I’m guessing my old mobile phone. Yet when re starting the password for that account, it still sent me the info to my mobile number I ...

Emma1994 by • Level 1: Joiner
  • 132 Views
  • 1 replies
  • 0 kudos

Roaming access

I am Roaming in South Africa (O2 extended zone) and have the bolt on. Although this worked for the first few days in Johannesburg, I am elsewhere and no longer get the 4G signal. It's generally available here so why do I not get it?Nick

contrcact

contract query

wm2 by • Level 1: Joiner
  • 166 Views
  • 2 replies
  • 0 kudos

MyO2 says I have no products or services

I haven't logged into MyO2 for a while, and wanted to check the billing history. MyO2 recognises me, but says I have no products or services. I am near the end of paying for a phone (monthly), and pay monthly for my O2 account. Where have my records ...

Resolved! Using my allowance in the USA

Last year prior to going to Florida I purchased a "3" sim for £10 which gave me 8GB of data and unlimited minutes and texts to call UK registered numbers for a period of 30 days. What cost would I incur if I used my O2 sim?

Rob54 by • Level 1: Joiner
  • 710 Views
  • 12 replies
  • 0 kudos

Unlock my 2 iPhones

I have 2 iPhones both brought through o2 and i am trying to get them unlocked, why is it taking so long to do this. The app says it has a pending unlock request but this has been for ages now.

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