Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Age restriction

How do I take restrictions off

Resolved! Lost sim

I have lost my sim

Resolved! How do I cancel my contract

Hi how can I cancel my contract ?

Cost of text

Why am I being charge for text messages when they are to free this has cost me over £20 pounds

Data usage / tariff change

Hi,I have been on a pay monthly for ages with 2gb data allowance which I very rarely used.I changed to a sim contract today with data allowance of 30gb. Within a few hours I have used over 2gb of data, more than I usually use in a month. Any ideas ho...

Resolved! Keep number

How do I get my number changed back to my old number ?

Number migration from PAYG to Pay monthly

Hi, just want to know if others are having difficulty migrating numbers from pay as you go to pay monthly? I have just bought a new phone on a pay monthly contract 3 weeks ago but I wanted to keep my old number (which was on pay as you go). I have ca...

My new SIM card

When do I receive my SIM card

Resolved! Bill

Hi, why does my bill start from 18th November when my SIM has still not even arrived yet?

My contacts list has disappeared

Hello my contacts list has disappeared. I am paying for McAfee monthly with 02. I do not understand why this is happening. Thank you for any help. Perhaps I should not send Xmas cards this year.

O2

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