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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Advice

Looking for some information, i have recently moved to o2 and received my first Bill and on it is various premium services, two of which are around £10. I have no idea what these can be, has anyone any ideas?

Scooter29 by • Level 1: Joiner
  • 108 Views
  • 2 replies
  • 0 kudos

Resolved! Sim is still on my old phone

I needed my esim to be transferred to my new phone and I have had no success in the 02 shop or with 4 different phone calls. For 3 days I have missed important phone calls yet I purchased a black Friday offer sim.Cannot seem to download a esim.Really...

Pinklily by • Level 1: Joiner
  • 142 Views
  • 2 replies
  • 0 kudos

Can't log into my account

Hi I'm trying to log into my account for some reason I have no connection with O2 as far as I am aware my bills are up-to-date . I have requested a code and it's not coming through, I also notice another number attached to my account I am not familia...

Lella90 by • Level 1: Joiner
  • 109 Views
  • 1 replies
  • 0 kudos

Resolved! Possible Scam

I have had two telephone calls recently offering a new SIM card and 25% discount for the coming year…is this a scam ?

Georgina7 by • Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos

Data

Hi. Every month I run out of data. What tariff can you offer to include unlimited data?many thanks

Tjs50 by • Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos

New number from Three

Hello, I thinking on migrating my number from Three to O2, I already have my wife's number on O2 / Virgin Media deal, how much would I pay if I migrate my number to O2? Would I be eligible for Multisave deal?

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vsgoliath by • Level 1: Joiner
  • 138 Views
  • 3 replies
  • 0 kudos

Recent order (REMOVED)

I have placed an order but have no update. I have an email to say I would hear something within 24 hrs of placing the order but I still don’t have an update.

Resolved! O2 open

I was told I could get teacher discount but when I’m following the steps and typing in my employer it’s not recognising it

NC16 by • Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos
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