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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249669 Views
  • 2 replies
  • 2 kudos

Resolved! Rolling plan

Hello i cancel my 20£ rolling plan and i paie for 15 £ rolling plan . Can you activate the 15 pound ?

922233890 by • Level 1: Joiner
  • 176 Views
  • 3 replies
  • 0 kudos

Resolved! I've paid half my bill- will that allow me access to my phone again?

I'm on pay monthly- and currently I've had many bills to pay. My bill which is usually £33-34. But after 2 months of no payment is now £66. I've paid £35 because that's all I can spare. But I was just wondering will my phone be turned back on, as in ...

Anonymous by • Not applicable
  • 5272 Views
  • 9 replies
  • 0 kudos

Porting gone wrong - urgent help needed

Hello, I am new to the o2 community. I am having serious issues with the porting of my phone number from Vodafone to o2. The porting process was initiated yesterday (Tuesday) as I lost my Vodafone service in the morning. By the evening, the porting h...

JadBstl by • Level 1: Joiner
  • 2130 Views
  • 8 replies
  • 0 kudos

Typical internet usage

Hi, I am wanting to find out on average how much data I am using please? The app is not particularly helpful and doesn’t seem to have any in depth detail of my internet/text/call usage. Thanks,Sarah

Resolved! Billed for airtime I’ve not used

I’ve just received my bill which says I’ve used just over £40 of airtime which isn’t on my plan, as far as I’m aware I haven’t…..can’t find any way of speaking to a human but am not paying until sorted

Hvpoppy by • Level 1: Joiner
  • 273 Views
  • 4 replies
  • 0 kudos

Compensation

Good afternoon, I'm am looking for some form of compensation due to the signal mast being down for over a month now. I have 4 lines with O2 and have not been able to make a normal call from any of the lines from my home or surrounding areas. We still...

Vg86 by • Level 1: Joiner
  • 198 Views
  • 1 replies
  • 0 kudos
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