Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

phone and tablet

i am wondering why i am paying so much for my phone £129.27 and also paying £29.34 for my tablet which was supposed to be free

Order update

I've recieved emails from O2 confirming order, and to access account to move forward, however when I login I have no orders etc. Order number [REMOVED] Thanks [MOD EDIT: Personal and private information has been removed from this post. Please do not ...

Resolved! Change email address

How do I change my email address

Resolved! o2 PAYG number transfer to o2 pay monthly

Hi, I recently got a o2 pay monthly sim, previously was on o2 PAYG. I completed the form to transfer my old o2 PAYG number to my new pay monthly. The o2 PAYG number lost service on Monday 2nd Dec at around 10am, I could also not log into my o2 accoun...

Resolved! Galaxy watch Ultra

Hi, I have just ordered the Galaxy watch ultra I had noticed that it has gave me its own number for the data for the watch, what I'd like to find out is that is it not possible to have the same number for the phone and the watch? I know that EE and V...

Resolved! Need replacement sim for number ***********

I need a replacement sim for number ************ as I have just returned from holiday and can’t remember where I put my sim. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! New iPhone

I want to change my phone for an O2 switch up

Cancel an order

Can I cancel an order of AirPods as my daughter in law already purchased them ?

charges on bill

There are charges for making calls while oversees, my phone was not able to make or receive calls while in USA so how can I have made these calls, also the number called is my own !

fraud ticket

hi thereabout a week ago a fraud ticket was opened by myself as someone managed to get into my o2 account and setup a rolling sim contract number ending 037 in that time a direct debt was set up which i contacted the bank and had anew card set up and...

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