Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! options when contract ends

what options do I have when contract ends in August. For pay monthly and sim only looking at getting more than 10gb of data a month

Resolved! Hi

Hi I apply for a contract but after filling in all payment details and everything OK the page freeze take the money from my account then transferred back to me?

Resolved! Signal.

Dose anyone know why my signal has been weak for over a month now as the signal bars only been going up to two bars when they use to go up to more then two bars?

Luke30 by Level 7: Part Timer
  • 11 replies
  • 0 kudos

Resolved! Credit

Hello Why cant I see a credit amount on my account ? Thank youRoberta Mitchell

Roberta24 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! o2 recycle

sorry if this is in the wrong section. Really not having a good time with o2 at current. had issues with missing orders but thats by the by and sorted finally. Now i went in store and upgraded my phone, and recycled my old phone. how long does it tak...

Resolved! Change of name

Hi I’ve changed my name by deed poll I have a cover letter and a certificate of my name change I can send by email or by post but I will need them sent back to me. Does anyone know how I can get this done ?

AaronPegg by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Travelling abroad

I’m travelling to magaluf late next month and I wanted to know whether that’s included within your Europe zone

Resolved! Roaming

Hi i am in Greece but my data roaming is not working to get data. Why is this?? thanks

Ant6 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Fraud - O2 have ruined my credit score

Around Januanuary this year I started receiving letters from O2 indicating that I've missed my payments. I checked my direct debits to O2 which showed I didn't miss any payments. The letters continued coming to my address and this time I was being th...

JustB by Level 1: Joiner
  • 5 replies
  • 0 kudos