Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
so, there was an issue with my old 18 month contract sim, i could dial out ok and text oki used it for one time passcodes for authorising logins everwhere on every thing, it had stopped incoming calls for no good reason, i had set up a new contract 7...
Hi,I'm having issues with my o2 contract and was wondering if anyone can give any help or guidance. I originally took out a new phone contract with o2 last year. The phone was a Samsung S23. I then applied for the staff plan which includes switch up....
Can i collect my order/upgrade from my local store ? They have the phone in stock ?
I’m on auto monthly £15 renew plan but my phone does not have roaming why not ?
Hi all, Second time switcher up-per here, first time doing it by post. Phone sent back, checks past, confirmed on 4th December. Bill has been generated and o2 is still charging me for the old phone. Having read a lot of post on here already about the...
Hi all,29/11 - requested portability through O2 website they confirmed that 02/02 will be the portability date02/12 - got portability confirmed HOWEVERBoth my O2 and my previous line kept sort of working across the same number .... 10/12 - my previou...
Hi ordered a new phone on the 25th November phone has never arrived yet o2 are trying to bill me for something that I don't have .I have phoned them about the phone not being delivered. They have told me it got lost in transit with DHL and the DHL in...
Yesterday I ordered a sim only plan. I have my contract confirmation in my email but no order confirmation. It is not in my order history and I cannot get into contact with a real person. The chat bot directs me to the app but there is no chat option...
I'm trying to upgrade and it says I can't as today's my billing date the 11th has never been my billing date anyone else had this issue
Phone number ported over from ee yesterday to 02 everythings working fine apart from receiving sms . Can recieve messages from 02 when they send but any verification codes such as bank etc will not come through any ideas why? Tried everything and pho...
