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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237785 Views
  • 2 replies
  • 2 kudos

Resolved! VAT Breakdown

HelloHow do I go about getting a VAT breakdown of my bill please

Stuarty06 by • Level 1: Joiner
  • 90 Views
  • 1 replies
  • 0 kudos

Resolved! Lost my sim card

Ive lost my sim card. How do I get a replacement 

AustinP by • Level 1: Joiner
  • 88 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim

Hi I’ve lost the sim for my number ending in 324 can you bar that sim and send me a new one plz

Gav67 by • Level 1: Joiner
  • 69 Views
  • 1 replies
  • 0 kudos

Resolved! Lost sim

Hi there, I have accidentally lost my sim so now do not have mobile service. How can I get this back along with my original number? Thanks. George.

Transferring contract

Hi, I had a rather unhelpful experience in store today so hoping somebody could please confirm my understanding on the below before I make any decisions. My contract is currently in my Dad’s name as my address was changing when joining O2 and wasn’t ...

ajw5 by • Level 1: Joiner
  • 125 Views
  • 2 replies
  • 0 kudos

Nokia 3100

Hi, does anyone know current APN and MMS settings for Nokia 3100? O2 Pay monthly. TIA

Exuberant by • Level 1: Joiner
  • 98 Views
  • 3 replies
  • 0 kudos

My network isnt working

Hi,my phone says it has 5g network but nothing is connecting to it. please can you advise what the issue is? im also in australia and have free roaming and have never had this issue before.

Data speed

Hi, I have just moved into a new property and can’t get broadband until 9th December. If I was to hotspot my smart tv (I only use streaming channels/apps), is there a limit to how long I can hotspot from my unlimited data and if not, does it go slow ...

eden6789 by • Level 1: Joiner
  • 101 Views
  • 1 replies
  • 0 kudos

Resolved! Charges abroad

Hello I purchased a dual sim from Mobi matters which I have been using whilst in America. I would therfore like to know how o2 have charged me travel bolt ons equating to £30 for this billing period? I have also looking at my online account been char...

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