Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

New contract

Good morning I applied for a iPhone last night and online it said I would be unlikely to be approved unless I paid £400 upfront payment ( I am building my credit as had past issues ) so I paid the £400 , I got a email to say I would hear within 24 ho...

Can I cancel my contract?

I signed up with Kynex on the promise that the o" signal in Chester city was good. It is non existent so I need to cancel the contract as it was mi-sold. Can you assist please. Roland Martland CEO Executive Safety and Risk Services Ltd *********** [M...

02 switch up online

Has anyone used o2 switch up online and could explain to me a little how it works? Like do I have to send my phone back before getting my new phone?

Resolved! S25 pre order delivery date

Hi everyone, Does anyone know the actual date o2 will be delivering the s25 Ultra pre orders? It says 31st when I ordered, but on the unpacked event and the FAQ on the o2 website it says the 7th of Feb. Any ideas?

Resolved! Uber & texts from them in the USA

I'm on a on a monthly 60gb plan with a ZERO cap. I'm going to the USA in March from here in the UK and will be using free wifi wherever possible as I don't want to pay £7 per day for the 13 nights. I'm planning to use UBER as an alternative to a taxi...

Thailand

On a recent holiday to Thailand, the data side of things worked fine and I got the bolt on. However, anyone calling me from the Uk just got a single tone and then cut off. It didn’t go to voicemail either. Txt msg also didn’t work. Any help appreciat...

Resolved! Tariff change

I just switched to O2 (literally yesterday) on a SIM only deal. I was exploring myO2 and when I click "airtime plan" it says my current tariff is "12 month SIM only plan affiliate". However scrolling down on this page, under monthly plans it says "Yo...

Resolved! Charge to receive calls whilst abroad?

Will I be charged for received a voice call whilst abroad (in Spain)?

Updated O2 details - VM - HELP

My VM contract expires in few months.Have just updated O2 password etc. Cannot remember password for VM account to link. How can I link them otherwise. Or do I just wait for contract to end, then carry on with O2.

Resolved! Using 02 in the Philippines

I will visit the Philippines in May for a month. I want my 02 SIM to work there because when carrying out on line banking transactions the banks send authorisation codes by text messages and I must be able to receive them. There are bolt-on things 02...

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