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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237208 Views
  • 2 replies
  • 2 kudos

Issue with order

Ordered Tablet Pay Monthly on Friday...it went for some checks ( I guess because we just bought a house recently and moved address), it says will contact within 24 hrs, but no update since. Chat is dead here. Does anyone know how I will be getting an...

anzhel4ik by • Level 1: Joiner
  • 183 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel a bolt on

I want to cancel a bolt on

DG0106 by • Level 1: Joiner
  • 97 Views
  • 1 replies
  • 0 kudos

wifi calling

I have 2 phones on pay monthly, SIM only. Signal is horrendous at home and has been reported numerous times, without any action being taken. I have enable wifi calling on both devices, but it does not work. Does O2 have to switch it on?

TWM by • Level 1: Joiner
  • 88 Views
  • 3 replies
  • 0 kudos

Resolved! I would like to cancel one of my phone numbers not in contract

I would like to cancel the following telephone number ************. It is out of contract on pay monthly tariff.The number is no longer used.Many thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Access bills to a closed account

I Need to Access my Phone bills from 5th April 2023 through to 5th April 2024 but i moved from o2 earlier this year,i have logged on to my o2 but dont have the view bill option now

1982 by • Level 1: Joiner
  • 50 Views
  • 1 replies
  • 0 kudos

Bill

I have paid my monthly bill and gave it on my bank statement but am being told I haven’t paid

Josh19 by • Level 1: Joiner
  • 57 Views
  • 1 replies
  • 0 kudos

What's app

I have just upgraded my phone from Samsung galaxy a53 to Samsung galaxy s24 all my apps transfered with switch up but my what's app won't work. I've uninstall and re installed, I've rebooted hub and phone but still not working any HELP?

webbcr37 by • Level 1: Joiner
  • 126 Views
  • 5 replies
  • 0 kudos

Not able to call on my phone

Hi, my phone since yesterday l’m not able to call it shows a message which says call failed and don’t have internet service

Lesley87 by • Level 1: Joiner
  • 98 Views
  • 4 replies
  • 0 kudos

Resolved! Number change

I’m a payg member. I got a new phone and now I’m monthly. I want to change my number over and cancel my Payg

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