Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! Teachers

I'm a teacher. I recently got a new phone. I didn't know I was entitled to 25% discount. Can I still get?

Al5 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi want to pay remainder of bill next week 

Dele by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Cancellation

My contract ended on may ‘21 I am abroad now and have to pay horrendous roaming could I cancel my contract ?

Anecia by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Spend cap

Hi how do I change my spend cap? 

Mdavid by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Bolt on

HiCan someone please explain one off bolt on, is it one off ? Or will it be recurring every month?.

Tessa-114 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Abonament

Hello, I bought a new phone on the buymobiles website, I'm in the o2 network I have a monthly subscription of around £ 16 After I bought the phone I got a new phone number and now I have 2 subscriptions at o2 Please cancel my old contract but leave t...

Resolved! Data

I've changed my tariff to unlimited data but I need more data between now and then

ell1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Monthly Bill

Hi, I was told my direct debit for my phone contract didn’t happen this month, and so paid off my airtime bill via the app (same card details). The direct debit is still showing up on my bank account and O2 app, and wanted to know what to do if I am ...

Kenny3 by Level 1: Joiner
  • 1 replies
  • 0 kudos