Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
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I won a £20 Pizza Express voucher last week on Monday. I didn't receive the voucher (checked spam folder etc). There seems to be no way to get in contact with the relevant team to chase up this voucher. Is anyone able to help point me in the right di...
Hi I’m a bit confused. I placed an order on 10/05/2025, and fulfilled the order yesterday at 10pm last night (for next day delivery, it was even in stock at my local o2 store). Order got approved and confirmed. Received the order confirmation wit...
Hello all, I currently am paying for my granddaughter's sim only pay monthly contract, I am out of contract now so have continued to pay for it and can leave at any point. My granddaughter is now wanting to get her own o2 sim only pay monthly contrac...
I ordered a pay monthly sim through Uswitch, however when I go into my “My O2” account, there are no orders. I would just like to check weather the sim has actually been ordered as I don’t want to be charged for a sim that isn’t even registered to me...
I’m hoping someone can help as this issue is very frustrating, about 2 weeks ago I got a new handset and despite turning off voicemail I keep getting a notification every 20-40 mins saying I have a new voicemail but I actually don’t, I phoned the voi...
I just placed an order for 24 sim pay monthly plan, doesn't appear on my02 account i'm quite anxious now that something has gone wrong. I've also not received the confirmation email, but i have the pdf of the order confirmation so i'm confused. coupl...
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I’ve been trying (and failing) to get my PAC code from O2, and the whole process has been a complete shambles. Here's what's happened so far:I texted 65075 to request the PAC code, but got a reply saying I need to call 202 as there are two numbers on...
I dont recive the order I contact dpd and they told me the order is return to O2 why îs happen this
