Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
whats the best was to go about using my phone whilst in egypt, without getting loads of extra charges ?
Hi, I will be travelling to the USA perhaps this September/October. Do I have free data when there or do I have to pay for an Add On?
I've seen a few threads about this and am experiencing the same problem - I'm hoping someone can help. I've been using charge to mobile for various online purchases and for Google Play store & Netflix subscriptions but suddenly now I can't charge any...
I have been sent a letter from O2 claiming I owe them £44 from three years ago and that this debt has now been sold to a debt collection agency, Lowell. This is the first I have heard of this debt, it doesn't appear anywhere in my account and I've ne...
Has anyone used o2 switch up online and could explain to me a little how it works? Like do I have to send my phone back before getting my new phone?
I am not sure if this specific question has been asked before (if it has, I can't find it): I want to purchase a new o2 contract from mobiles.co.uk (a new o2 contract is cheaper than any upgrade option from o2 or mobiles.co.uk), and I still have my e...
Please help to check whether my current pay monthly tarriff includes Travel to China? if not, how to do to ensure my phone works normally just like in the UK?
Above. It was paid 3 months ago as far as I recall back in April before I moved in May. CS won't talk to me because they don't understand me, I don't have access to FB or X, I contacted them on Instagram last week and they were somewhat less than hel...
My old iPhone 11 did not support 5g but I have a new iPhone 16e and it does support 5g. Is the sim from my old phone set up to use 5g because I seem to remember being asked if my phone was 5g when I first got my sim. Grateful for any help or advice. ...
My old phone got wet, I have a new phone but I cant transfer the esim. Customer Support told me the only way is to go to O2 Store get a simm and then request esim? I am in France for a few weeks so this is very frustrating!
