Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 369134 Views
  • 2 replies
  • 2 kudos

O2 bill and live chat

Can I get a call from 02 as live chat isn’t working? It’s not made easy to actually speak with a human!!

Topcat43 by Level 1: Joiner
  • 664 Views
  • 5 replies
  • 0 kudos

Renewing my contract

HelloI am 74 years of age and need to renew my current contract. If I do nothing will it carry on and will I still get my discounts that I have on this contractI am on a 12 month sim only and the price was 19.80 but was discounted to £3.74 a month du...

Matag13 by Level 1: Joiner
  • 632 Views
  • 2 replies
  • 0 kudos

Upgrade

I currently have a Sim only deal which is out of contract. My Oppo phone is starting to play up so was looking to upgrade to a Samsung A56 5G. However, looking at my upgrade options on MyO2, I can get a far better deal by upgrading through mobilephon...

MBoy67 by Level 1: Joiner
  • 528 Views
  • 3 replies
  • 0 kudos

Resolved! Direct Debit

Hi I checked for phone but i didn’t buy it now from my account you take payment I want this payment refund

Harkirat by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Switch up Handset only Available for Delivery

I am hoping to switch up to a new pixel phone, but the colour and storage I want are only available for delivery and not in stock in any of my local stores. I am trying to find out if it's possible to have the device delivered to store to complete th...

Resolved! Sony Xperia 1 VII

Evening allAny news about the new Sony Xperia 1 VII being available to preorder? It's typical... I waited to upgrade from the mark III and it isn't available any updates is appreciated. Thanks

Text messages

Why can't I send any texts I've upgraded. I've set everything up correctly. This is so annoying. Help

Jo-y by Level 1: Joiner
  • 266 Views
  • 1 replies
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Resolved! Is this o2 or a scam?

Had a guy ring my mobile saying he was from o2, just did not feel right so i hung up.Does anyone recognise this number 02080780740.thank's

rebon by Level 1: Joiner
  • 700 Views
  • 3 replies
  • 0 kudos

Sim

Hello i would like to know why i m paying more every month ? I would like to pay the same amount i was paying before please kind regards jeremy

Jer by Level 1: Joiner
  • 429 Views
  • 3 replies
  • 0 kudos