Merge Contract

[tommyR97]

I recently signed up for anew 12 month sim only contract, I want to change my number and close off the other account 

[jonsie · Accepted solution]

Guide here

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

[madasaf1sh]

@tommyR97 

Just be aware there are lots of reports of o2 refusing to do migrations.. 

So it might be worth porting the number out to a cheap PAYG sim for a week or so and then porting it back in.. 

[MI5]

Is there anything official regarding the refusal of migrations @Dave-O2 ?

[Dave-O2]

Thanks for the tag @MI5 

This isn't something i'm currently aware of, if we see any reports of this in the Community, please tag me in the thread and i will investigate further.

[MI5]

There have been quite a few just lately @Dave-O2 

Will try and find them later.