Porting my number from another network

[AndyB305]

How do I expedite the process to get my number ported from another network? I have contacted customer support and told my order is stuck in a queue and will hopefully be completed in 7-10 days. Surely this is not right and far too long?

[Oxonian · Accepted solution]

You need to contact O2 @AndyB305. Unfortunately, this is a customer to customer community so we cannot access your account.

I suggest that you message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

Instagram : https://o2uk.co/O2CIG

Also please see :-

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

[AndyB305]

Many thanks for the info. Ironically after 4 days I now have a porting date of Tue 2 Sept. Better late than never I guess. 

[Enlli]

Just to say, and keep in mind for the future, no ports take place on Saturdays, Sundays and Bank Holidays 

[Oxonian]

Good luck with Tuesday @AndyB305, I hope it all goes smoothly ! 👍