Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 121649 Views
  • 27 replies
  • 5 kudos

International Text Usage

I see that the O2 T&Cs no longer offer the 4 for 1 text from abroad feature which made them different to other operators.Like most of my colleagues, I chose O2 because I travel extensively throughout Europe and send many text messages. O2 were unique...

Anonymous by Not applicable
  • 927 Views
  • 4 replies
  • 0 kudos

£1 per day for 100MB

*this has now been resolved by O2 and I am very happy with O2's dealing of my complaint. Whilst I was mislead, O2 are still far more honest than vodafone or virgin media*Now i'm quite old and a bit confused by data charges.O2 told me that until my co...

Anonymous by Not applicable
  • 1827 Views
  • 16 replies
  • 0 kudos

Changed from Pay Monthly to pay and go as 02 would not ...

... change the name on my account. I changed my name back to my maiden name in 2006 and after I sent in the documents, 02 changed my name on the bill, but when I logged in it still had my old name online as the account holder, I phoned and was inform...

Anonymous by Not applicable
  • 1390 Views
  • 10 replies
  • 0 kudos

Phone repair or bust!!

I am not really sure whether this is the place to post my story, but I would appreciate any feedback as to what lies ahead with regard a much needed phone repair.In February 2009, I purchased a Blackberry 8900 on a monthly contract. By the end of 200...

Anonymous by Not applicable
  • 1487 Views
  • 16 replies
  • 0 kudos

Surprises on pay monthly

I have just gone onto 'Pay Monthly', do I still get the 02 surprises and rewards.Also, I'm not that impressed with the length of time that it takes to get the 'running' balance; 12/24 hours for 02 to recognise what I have used isn't very good. With '...

Anonymous by Not applicable
  • 1003 Views
  • 5 replies
  • 0 kudos

INTERNATIONAL SMS.

I am new to UK and i want a service that offers the cheapest rates for texting from UK to ABROAD.I did my research and all services say that it cost 20p.But i read in O2 my country that it offers 10p but in other place it was also saying 20p.whats th...

Anonymous by Not applicable
  • 3165 Views
  • 5 replies
  • 0 kudos

Credit Check Question

im turning 18 in few days and want to go on a pay monthly contract, but was just a bit confused what a credit check entails. i've only ever had my barclays bank account with a visa electron debit card, wondering whether i would breeze through this ch...

Anonymous by Not applicable
  • 612 Views
  • 4 replies
  • 0 kudos

What is o2's 'fair usage' limit on data ???

Hi ive recently upgraded my phone contract with o2. i pay £15 a month for 600 mins, unlimited text messeges and **unlimited** data usage........ive just rang o2 to ask "just what is the limit on this data?" to which they had no answer to.....all im a...

Anonymous by Not applicable
  • 1786 Views
  • 3 replies
  • 0 kudos

PAYG Talkalot question from dullard

HiThis may seem like a dull question, but PAYG tariffs confuse the hell out of me (I'm on a monthly contract!)My son has just inherited my old 3G iphone and is an a PAYG Talkalot Tariff. I've topped this up a couple of times and he now has loads of c...

Anonymous by Not applicable
  • 666 Views
  • 4 replies
  • 0 kudos

Internet connection failed on LG pop

Hi, I have had the LG POP for a month or so, and have been using the internet pretty much trouble free in that time. However, a few days ago I started getting the connection failed setting when accessing the internet. This was fixed initially by doin...

Anonymous by Not applicable
  • 649 Views
  • 4 replies
  • 0 kudos