Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237637 Views
  • 2 replies
  • 2 kudos

Resolved! VAT bill

Could you please send me invoices that include VAT?

JW40 by Level 1: Joiner
  • 97 Views
  • 1 replies
  • 0 kudos

Resolved! Keeping my number

I have just signed up to start a contract with 02 but I need PAC code so i can keep my number i have now, we have asked my provider to switch but we can't get any further forward a code has not been send, can someone please let me know the next steps...

Chazstan by Level 1: Joiner
  • 126 Views
  • 2 replies
  • 0 kudos

Cancelled phone contract end bill

So as the title states I have cancelled one of my o2 contracts as I have 2 upon closing is they sent me a email telling me my bill was £24 and that I also had £42 outside of my call plan that will be debited from my account on the 26th which is today...

Stephen09 by Level 1: Joiner
  • 210 Views
  • 6 replies
  • 0 kudos

Airtime charges

What am I doing to be charged £6/ day while in South Africa

Resolved! Contract expiry date

Can you let me know when the contract expires for (REMOVED)

Steve1960 by Level 1: Joiner
  • 120 Views
  • 2 replies
  • 0 kudos

Resolved! My Sim Card

O2 sent me a new replacement phone last week and a message that my SIM card should be here within one to three working days which have now elapsed. Is this usual

stubby by Level 1: Joiner
  • 100 Views
  • 1 replies
  • 0 kudos

Number porting nightmare

I recently joined O2 and was hoping to keep my old number but it has been an absolute disaster from the start. I ordered the sim three weeks ago, when it came I filled in the online form for porting, next day I get a message to say there has been a p...

Hana by Level 1: Joiner
  • 112 Views
  • 1 replies
  • 0 kudos