Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Paying my monthly bill abroad

It won’t let me pay my bill abroad as when logging in it asked for the security 6 digit number to be txt to my phone, but as I’m abroad it won’t txt to me as it’s not beginning with 07 out here +44

I still didn't recevied my phone

I still didnt recevied my phone I cant even track it

Resolved! pac code needed

i wish to leave o2 and i need a pac code. i tried text PAC to 65075 and i did not get any responce. please help

Resolved! Cancelling my contract

Hello, as part of a deal with Virgin Media I signed up to a package deal where I got an O2 sim card as part of it. I am currently paying £6.52 for a Sim card that has never been put into a phone. I don't really know anything about the contract for th...

Have I ******ed up?

Ok, so just ordered a SIM off the website, was told ' ooooh get an esim, it works fine with your phone', going through the whole process of setting up an account, to find 'hey, we lied'. Here starts the journey. Now three hours in to a completely use...

Resolved! O2 account

Hi, I’m trying to pay a bill and also cancel my account as I have not used this phone for three yet and I cancelled the direct debit due to the contract ending however you now demand payment. I am unable to pay via the app as it won’t allow me

Resolved! Return to store

Can you return an upgrade to any store within the first 14 days The clowns at Trafford centre store refused my change of mind and spoke to me like dirt I'm not happy and want to return the device then get my PAC code can't even make a return over the...