Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I am having a few problems since moving to a Motorola G85 mobile.I transferred the dim and copied all I could from my Xiaomi mobile.I am getting voice mail issues, call forwarding issues and incoming calls from contacts coming through as 'unknown'.I ...
Sorry to beat a no doubt dead horse, but I've received the email today about being moved to the new terms and conditions in March, and the change from price increases being based on RPI to being in pounds and pence.The email says I can leave my contr...
I'm unable to access my latest bill and the help is useless. Anyone had the same problem?
Hi can anyone please advise how I can cancel my account as I lost my phone so don’t have the registered number anymore? Can’t cancel it at my bank as payment is down as reoccurring payments so have to cancel it with 02. Really appreciate some help pl...
So few months ago I set up a new phone with 02 sim and have been making monthly payments for it. But it isn't registered on my original account, and as the emails about the new number have been sent to the same email account as the old number I don't...
Hi, I'm setting up data limits in Android and I can't find what day my usage cycle begins in order to enter it. What day is it, or if it varies from plan to plan, where can I find this? Thanks
Hello How do I pay off my o2 device plan? And please I beg DO not tell me to call the customer service on whatever number. I have called them about 5 times and they won't take any payment from me over the phone. I don't want to leave O2 but I want to...
well, that's a bit of a monument to make people go all through that to try and pre order, only to blast this back at them. I assume in store can still do switch up pre orders without this coming up
Hi I have recently purchased iphone 12 pro and am using it with the O2 Sim card. Unfortunately the battery drains almost by 25% overnight when the phone is idle. I have replaced the phone already and did not make any difference. If i remove the sim c...
I recently used the O2 switch up service for the first time. A week after receiving my new phone, O2's prepaid postal package arrived for me to return my old device. The packaging seemed insufficient for sending a device apparently still worth over £...
