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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 234643 Views
  • 2 replies
  • 2 kudos

why do I keep paying while I left O2 in august?

Hi, I was at O2 till I called to cancel my abonment the 28th of August. As there is a delay between the notice of cancellation and the cancellation itself, I was not surprised to pay something in September and October; but now in November, I found ou...

rsab by • Level 1: Joiner
  • 108 Views
  • 3 replies
  • 0 kudos

Resolved! Trouble accessing a discount code

I have just upgraded to an iPhone 16 and was told I could get an employee discount as I work for the NHS. I was told I couldn't upgrade though until I got the new phone. I received that last week but the App is saying my I hadn't asked for the discou...

Seeg by • Level 1: Joiner
  • 111 Views
  • 4 replies
  • 0 kudos

account

I have made my account and its not letting me sign in.

Roman1949 by • Level 1: Joiner
  • 50 Views
  • 1 replies
  • 0 kudos

No network coverage for 17 days

I have not had any mobile network coverage since the 17th October and you've just sent me a bill for £12.50. I understand you are working on a mast nearby however this is a long time to have gone without being able to use my mobile and I don't think ...

Hawaei to Samsung

Hey. Can someone please tell me how I can transfer everything (photos, apps, contacts etc) from my Hawaei phone to my new Samsung A35 5g. Thanks

DD27 by • Level 1: Joiner
  • 74 Views
  • 2 replies
  • 0 kudos

Where is my Sim

Hi. I had ordered a pay monthly SIM last week but I haven't yet received it. I had completed all formalities of address, direct debit etc. Please advise what's going on? When will I get my sim?

Nrqazi by • Level 1: Joiner
  • 81 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin Switch Over Nightmare

I need help! I am trying to change my daughters monthly package, which is in my name and I pay for. I have logged in to my O2 account and it says there are no packages available. I have tried logging in to the Virgin\O2 login (just under the O2 login...

MrAWilson by • Level 1: Joiner
  • 122 Views
  • 4 replies
  • 0 kudos

Successful payment, no tariff change

I’ve just paid for a new rolling plan, it’s told me there was an error, and it’s took the money out of my account without changing my tariff.

Neo12 by • Level 1: Joiner
  • 89 Views
  • 1 replies
  • 0 kudos

Resolved! Leave o2

Hi id like to cancel my sim only plan 

Davrow by • Level 1: Joiner
  • 81 Views
  • 1 replies
  • 0 kudos
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