Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I am on UK only calls, texts, and data plan.I will be in Seychelles for 10 days.Is it correct that there is no bolt-on for the Seychelles but I can make/receive calls at £3/min.Is there an alternative other than changing my monthly plan?
Hi, My mother whos elderly wants to switch up but I do all her upgrades etc. I'm going to do it online for her but wants me to collect the phone from store as last time she had delivery issues etc. I know I can pick it up for her using my ID, her ID ...
I am now in last month of 24 month contract (pay monthly) so eligible for free upgrade through O2. Much better deal for new iPhone 17 Pro and unlimited data (still through o2) through "mobile phones direct .com" If I take out a new contract this way,...
Hi. hoping someone can give me some advice. I’ve had o2 switch up since 2022. Today I tried to switch up my 16 pro max for a 17 pro max. I was told I haven’t got switch up. spoke to customer service and escalations who went off and listened to the ca...
I have a mobile phone originally set up and registered with Virgin Mobile over 20 years ago. The phone handset (which is not a smart phone, has only voice and texts, no internet online facility or apps) is now used regularly by my wife. It is on an o...
My normal bill for phone usage is approximately £12.50 per month. This month I’ve had to arrange a trip to Australia to visit a sick relative. As a dual national, I have to travel on an Australian passport so I was going back and forth with the Austr...
My data is switching off at 4gb but new contract should be 6gb
I was invoiced for a service I do not have with a different name in the account. how do I get a refund?
I ordered an Apple Watch upgrade yesterday and paid for premium DPD delivery pre 10:30am. The driver has just been and asked for a pin which I haven’t been sent so has taken my parcel away.I’ve spoken to o2 via the chat function and the pin was sent ...
I recently initiated a return request within my 14 days change my mind period. They told me they would cancelled my number and device contract, and after 4 people from O2 chat confirmed me that they accepted my return and will soon send me a jiffy ba...
