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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 354066 Views
  • 2 replies
  • 2 kudos

Lied to and now I have an incorrect tariff

I was planning to leave O2 and then the 4th person I was speaking to after hours made me an offer that made me decide to stay. £1560GB DataUnlimited Text and Call Instead I only get 30GB..This was done over the phone who said the option is usually 30...

Resolved! Ordered over the phone

Hello I've ordered a handset and sim, iPhone 16 pro max, over the phone paid £30 upfront but didn't tell me weather I passed the credit check? Had no email or nothing and £30 is gone... help

Joey3y by • Level 1: Joiner
  • 333 Views
  • 2 replies
  • 0 kudos

Resolved! Voucher

I keep getting a email saying my voucher is about to expire dont know what voucher is

Pat58 by • Level 1: Joiner
  • 447 Views
  • 2 replies
  • 0 kudos

Resolved! What is an ********** voucher

I got an email and text telling me that the above voucher was due to expire on 2/7/25, however I have no idea what this is referring to. Does anyone have any ideas please? Thanks [Mod edit: Please do not share private details as your posts are visibl...

Biscocha by • Level 1: Joiner
  • 699 Views
  • 4 replies
  • 0 kudos

Resolved! Transfer SIM to SIM Only Deal

I'm now out of my previous contract with O2, and have found a cheaper SIM only deal with O2. How do I transfer my existing number to this, and ensure I don't continue paying the one I'm now out of contract on? I tried calling them but it was no help,...

JoshG97 by • Level 1: Joiner
  • 996 Views
  • 4 replies
  • 0 kudos

Resolved! Text about code

Hi I received a text earlier saying the above was due to expire. Can anyone tell my what is is and what to do. Cheers H

haskinner by • Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

Resolved! What is this code

Has anyone else received this message, "Just letting you know, your ****** will expire on the 2nd July 25" or something similar? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Redeye by • Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos

Resolved! Voucher

I have received texts and email todsy to say my voucher is to expire on 2/7/25. Anyone know what this is? Thanks

Lynne1970 by • Level 1: Joiner
  • 596 Views
  • 2 replies
  • 0 kudos

Number porting and reported fraud

Hi I was after some assistance, I ordered three sims on three separate accounts for me and my parents as I was originally paying for all three plans. One number has been ported over no issue, the other two have apparently been reported for fraud and ...

fraud1 by • Level 1: Joiner
  • 555 Views
  • 4 replies
  • 0 kudos
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