Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237619 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel contract

Hello I would like to cancel my pay monthly SIM , it was part of virgin package and I've cancel my virgin also , so just wanted to make sure this was cancelled too.

Jlo1711 by Level 1: Joiner
  • 102 Views
  • 1 replies
  • 0 kudos

Resolved! Stolen phone

Hi my wife's phone has been stolen. Her number is ************* Please can a block be put on her sim please? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Mtoft by Level 1: Joiner
  • 77 Views
  • 1 replies
  • 0 kudos

Phone number

My phone number has stopped working since I upgraded 

Bunceeey by Level 1: Joiner
  • 97 Views
  • 1 replies
  • 0 kudos

Change tariff

Just change tariff on my grandson phone and he’s got no data 

mel123 by Level 1: Joiner
  • 101 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel plan

I have now paid for my phone and as discussed at the time I wish to cancel the plan as I have moved overseas. Thanks

KK17 by Level 1: Joiner
  • 95 Views
  • 1 replies
  • 0 kudos

Resolved! Right to cancel gone wrong

I rang up to cancel my watch plan after receiving the email giving me the option to cancel the airtime or cancel both the airtime and device plan, I clearly said to the person helping me get this processed that I wanted to keep the device plan paymen...

Paul820 by Level 3: Thinker
  • 244 Views
  • 3 replies
  • 0 kudos

Number not ported over from Tesco Mobile for over a month

@O2Sarah- Sorry to tag you directly however I have noticed you've been quite helpful to several people regarding this specific issue. My phone number has not ported over from Tesco Mobile for over a month now. I haven't had access to this number thro...

malkam by Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos

Extra charge

Hi I keep getting charged for something but I have no idea what it is I’ve cancelled all active subscription so I am very confused

Resolved! Changing from eSIM to plastic SIM

I’m an existing O2 customer and have upgraded my phone. I want to keep my existing number but my old phone was an eSIM and my new phone has been sent with a plastic SIM. I’ve added all my data, apps etc to the new phone but can’t get the SIM to work ...

Alison02 by Level 1: Joiner
  • 291 Views
  • 3 replies
  • 0 kudos