Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Not getting my 300 free texts

The o2 pay & go tariff I'm on states that I should get 300 free texts to use within 1 month everytime I top up £10+. However, the past 2 times I have topped up £10 I have not recieved these free texts. Anyone know why this is?Thanks

Resolved! No service in my area

Hi, I live in Totteridge North London, There is absolutely no signal in the house in my area, This is an ongoing problem, Can anyone suggest a solution? I've had a look at signal boosters online but none of them seem legit. Has anyone tried anything ...

Resolved! Top-up via voucher

hiya, I was wondering if anyone could tell me if I will be able to top up £13.50 with a voucher? in the past I've only topped up £10 and £15 by voucher.. hope someone can answer this, thanks.

Resolved! Transferring number from O2 to O2

As O2 customer services are currently in meltdown following yesterdays debacle, it seems like I'll never get hold of them so........... Please can anyone explain to me what I need to do now. My current o2 contract is about to expire. I didnt take the...

Resolved! switching tariffs on pay as you go, recommendations/help!

Hi there, hoping someone will help me! I have a blackberry and on the blackberry text and web tarriff, i pay £15 a month and get 500 texts and 500 gb for internet browsing. However I'm fed up of my blackberry and want to move to iphone. I've got my h...

Resolved! International roaming charging cap query

Hi all, I was on holiday in the USA during July and shortly after I arrived, I got a friendly text message warning of the costs of turning on data roaming. The text message said very clearly that the maximum charge would be no more than £40 in a sing...

Resolved! Orders keep getting cancelled

I took out a new 02 pay monthly contract when the iPhone 5 was released and I want to take out another for my partner,I have ordered one twice now and my order keeps getting cancelled! Can anyone explain why please? I don't have credit issues?

htc desire c. wont sync

Yesterday morning I added hotmail to my accounts. I went onto accounts and sync and pressed the sync button but I am still continuously getting this message sync is currently experiencing problems. It will be back shortly. How long is shortly ! Is it...

International Call Rates for O2 Unlimited

I am on the Pay and Go O2 Unlimited tariff which appears to offer international calls from as low as 1p per minute if I ring from my mobile to an overseas landline. I made a 5 minute call to Ireland last night and was expecting to pay 5p as indicated...

Resolved! WE NOT HAVE A SIGNAL TO CONTRACT CUSTOMERS AT THE SAME TIME pay-as-you-go HAVE GOT IT (?!!)

O2 SAY: "Due to high phone use during the “rush hour” early evening period customers may experience intermittent performance as full service comes back for everyone. We would like to reassure those customers still affected that we are working as hard...

O2

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