Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! eSim

I recently upgraded my contract and device and selected to move to an eSim. The phone has arrived but it needs a QR code to activate the eSim. There's no way to generate a QR code.My original physical sim card has since been deactivated, so now I hav...

Resolved! Pac CODE

Hello i would like to request a PAC code as I want to take this numer to another network . How do I go about it?

Resolved! Are Black Friday SIM-only tariffs compatible with Multisave?

As per the subject - if I upgrade one or more of my numbers using a Black Friday SIM-only offer, will the new/upgraded contract be eligible to join my Multisave group? I have five contracts on my account and a Multisave group with just two of us in i...

black friday deal

Last year, we decided to change o2 Black Friday deal whcih was£8 for 40GB a month.It was fine for a while, but in recent months I realized I was paying more than 8 pounds.This year I saw the o2 Black Friday deal and it was the same deal as last yearw...

Resolved! Unauthorised charges

My bill is incorrect - multiple apple purchases which I have not done .

Resolved! Lost SIM

Hi, I lost my phone, I need to have another sim card for my number ***********. what do I have to do?? thank you [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Bill i don't understand

I have just received a bill for £15.02 for a number ending ****. this is not my mobile number (mine is *********** so I don't understand this bill. Please could you check and explain. Thank you. [Mod edit: Please do not share personal details as your...

Resolved! Cancel contract

Hi. I can only see an option to upgrade my driver from today but I would like to cancel and move to a new provider. Can you help me do this please?

Resolved! Charges whilst travelling outside Europe

Is my current uk tariff unchanged whilst travelling in NewZealand?

Resolved! Porting Number

Hello everyone, I have just purchased an upgrade via buymobiles.net. I am staying with O2, however I want to port my existing O2 number to my new SIM and contract. I have found information about PAC codes however this all seems to relate to leaving a...

O2

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