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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 346192 Views
  • 2 replies
  • 2 kudos

Resolved! Reducing my monthly payments.

How to I speak to someone from o2 about changing my monthly tariff as this month I’m nearly paying £100, which is ridiculous.

CE2 by • Level 1: Joiner
  • 383 Views
  • 3 replies
  • 0 kudos

Order a new SIM only deal

Hi, I am a current O2 customer, I just ordered a new SIM only deal while logged into my account. However, upon checkout I had to be given a new number and I will receive a new SIM via the post. I'm a bit confused as previous times I have ordered a SI...

Lolauk by • Level 1: Joiner
  • 1020 Views
  • 4 replies
  • 0 kudos

Resolved! Termination fee £138.24. £51 airtime debt

Hi I may of had a sim contract which was terminated because of missed payments. I can not remember why I would have this contract. The contract has gone to debt company lowell. I can not login to o2 website to enquire as it comes up an error. Is it u...

David220 by • Level 1: Joiner
  • 405 Views
  • 3 replies
  • 0 kudos

Resolved! Pay bill

Hi I would like to pay my final bill. How ever I am unable to log into my account as I have never used tge service it wants to send me a code but I don't have an o2 phone to receive it on.

Resolved! Roaming

I have travelled to Cyprus but I am being asked for a zone 3 bolt on. Cyprus should be included in my package

Iain66 by • Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Resolved! Sim upgrade

I have both mine and my daughter's phones on my account. We both have a SIM card that is 8gb with unlimited minutes and messages.If I want to upgrade, do I have to do each phone separately or can I buy a sim plan that covers both phones?

Choc by • Level 1: Joiner
  • 750 Views
  • 3 replies
  • 0 kudos

Resolved! Unlinked tariff

Hello. I am on a device and tariff plan in which I am now able to unlink my tariff plan as it's been 24 months. I have 2 other lines on my account, am I able to unlink my tariff that's hit 24 months and migrate my number to one of my other plans? If ...

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