Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Compensation

Good afternoon, I'm am looking for some form of compensation due to the signal mast being down for over a month now. I have 4 lines with O2 and have not been able to make a normal call from any of the lines from my home or surrounding areas. We still...

Why is my bill so high? I didn't use any mobile data abroad after 30th october

As above- please provide breakdown on both October and November bills - not just saying 'airtime' an actual breakdown showing dates and times please as I don't believe I should have been charged any extra in November

finishing basket checkout issue

I cannot finish checkout on your website after credit check which is positive.

Bill

I have paid my bill but keep getting messages saying I haven't

Resolved! O2 upgrade - I wasn't asked to pay off old phone?

Hello, I started a 3rd party o2 monthly contract back in july 2023, I have just upgraded now with 02 themself , when I went to upgrade today it said "Pay £287 today to upgrade to a new device plan" but when I went to fill out all my upgrade details a...

Account

I paid the debt for 02 what happens now

can i speak with somone immediently this is urgent now

my account has been asking me to verify through my number but my service has been disconnected i’m in a foreign country and need to pay my phone bills but 02 WONT LET ME LOG IN as they disconnected my number and i need to recieve a text for verificat...

Resolved! Please cancel my account and subscription with immediate effect

Can you cancel an account online? I am in a loop and going round in circles.

Resolved! PAC code

Please give me a PAC code for ***** ****** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Trying to pay my bill

Hi, I’m trying to pay a bill and cancel my contract on a SIM I have never used. Having never used it I don’t know the number and don’t have the SIM anymore. I’m being chased for payment, but anytime I try to ask how I can pay I’m asked for my number....

O2

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