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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 345896 Views
  • 2 replies
  • 2 kudos

Resolved! Pay bill

Hi I would like to pay my final bill. How ever I am unable to log into my account as I have never used tge service it wants to send me a code but I don't have an o2 phone to receive it on.

Resolved! Roaming

I have travelled to Cyprus but I am being asked for a zone 3 bolt on. Cyprus should be included in my package

Iain66 by • Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

Resolved! Sim upgrade

I have both mine and my daughter's phones on my account. We both have a SIM card that is 8gb with unlimited minutes and messages.If I want to upgrade, do I have to do each phone separately or can I buy a sim plan that covers both phones?

Choc by • Level 1: Joiner
  • 749 Views
  • 3 replies
  • 0 kudos

Resolved! Unlinked tariff

Hello. I am on a device and tariff plan in which I am now able to unlink my tariff plan as it's been 24 months. I have 2 other lines on my account, am I able to unlink my tariff that's hit 24 months and migrate my number to one of my other plans? If ...

Resolved! Splitting from my partner

I have been paying my partner's monthly bill but we have now split and she wants to start paying for this herself. How do we go about doing this?

Phone return incorrectly processed

I have an o2 contract with o2 Switch Up so I can upgrade for free and get a new phone when I ask. On 16/12/2024 I requested a new phone and it came but it didn’t have enough memory so I couldn’t use it. I rang o2 immediately and requested a return. T...

Liamm13 by • Level 1: Joiner
  • 502 Views
  • 2 replies
  • 0 kudos
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