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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239463 Views
  • 2 replies
  • 2 kudos

Resolved! Final bill

Hi I left O2 recently I just wanted to know about my final billand I cannot open my O2 app anymore

shereena by • Level 1: Joiner
  • 76 Views
  • 1 replies
  • 0 kudos

Moving Abroad

I want to change my tariff to the lowest possible as I have moved to Australia

My esilm

Hi I can’t connect to my network I don’t have my old phone SIM card no more and it let me connect the service

Resolved! Unbilled amount

I paid 24.16 for my bill, but it said I have a unbilled amount of 65p. I paid the 65p however it keeps repeating and I have to keep paying 65p even though I’ve already paid.

Resolved! extra charge

extra charge for use over plan. What is this? I have unlimited data, unlimited talk and unlimited texts.

Resolved! Rolling plan

Hello i cancel my 20£ rolling plan and i paie for 15 £ rolling plan . Can you activate the 15 pound ?

922233890 by • Level 1: Joiner
  • 140 Views
  • 3 replies
  • 0 kudos

Resolved! I've paid half my bill- will that allow me access to my phone again?

I'm on pay monthly- and currently I've had many bills to pay. My bill which is usually £33-34. But after 2 months of no payment is now £66. I've paid £35 because that's all I can spare. But I was just wondering will my phone be turned back on, as in ...

Anonymous by • Not applicable
  • 5151 Views
  • 9 replies
  • 0 kudos

Porting gone wrong - urgent help needed

Hello, I am new to the o2 community. I am having serious issues with the porting of my phone number from Vodafone to o2. The porting process was initiated yesterday (Tuesday) as I lost my Vodafone service in the morning. By the evening, the porting h...

JadBstl by • Level 1: Joiner
  • 2027 Views
  • 8 replies
  • 0 kudos

Typical internet usage

Hi, I am wanting to find out on average how much data I am using please? The app is not particularly helpful and doesn’t seem to have any in depth detail of my internet/text/call usage. Thanks,Sarah

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